Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Paragon Recensioner

Visar alla 7,696 omdömen

Trusted Customer

9 years ago

Vad Trusted Customer sa om Paragon:

Poor Customer service response and basic IT requirement needed

Your response to my message re. interest calculation has been vague at best and unclear requiring further message from me but your system doesn't allow re-send so I had to cut and paste your reply...

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Jemma

Paragon

9 years ago

Thanks for taking the time to respond. We’re sorry that you have experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our system. If you want to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.

Kind regards Jemma

Betrodd kund

9 years ago

Excellent site making a new bond application very easy. Excellent telephone help when seeking advice. Extremely rapid setting up of account after receipt of funds and immediate communication of...

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Trusted Customer

derby

9 years ago

Vad Trusted Customer sa om Paragon:

one of the best

i find paragon bank straightforward easy banking service with competitive interest rates offered .

Jemma

Paragon

9 years ago

Thank you for the great review, we will be sure to pass your comments on to our team.

Kind Regards Jemma

Betrodd kund

9 years ago

Terrible bank, do not trust this bank with your money or ID, avoid avoid!

Paragon Bank are worse than awful, the customer service is poor or non existent. After losing personal documents and taking ages to reply for the failure to return, Paragon Bank took no...

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Jemma

Paragon

9 years ago

Thanks for taking the time to respond. We’re sorry you’re not happy with the service you have received. Your feedback is important to help us improve for the future. If you would like to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.

Kind regards Jemma

Betrodd kund

9 years ago

Easy to use...

Excellent clear, straightforward and intuitive interface. Relevant information on each account (e.g. variable interest rates) visible in the summary. (Not hidden like some banks and building...

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Trusted Customer

9 years ago

Vad Trusted Customer sa om Paragon:

Regarding maturing accounts

I was not informed of which account was maturing soon as well as not told how much my total amount . As I have more than one savings account s with you it was very confusing to work out which account...

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Jemma

Paragon

9 years ago

Thanks for taking the time to respond. We’re sorry you’re not entirely happy with the service you have received. Your feedback is important to help us improve for the future and will be taken on board. If you would like to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.

Kind regards Jemma

Betrodd kund

9 years ago

confusing login and feedback

1. login asked me for info on memorable date; I don't have a memorable date, only a memorable place and memorable name to login! 2. feefo website had my default language set as US not UK tsk.

Jemma

Paragon

9 years ago

Thanks for your feedback. We ask for a memorable date to be set up during the application process. Our processes and policies are designed to protect our customers and our business, but it’s still important to hear your concerns in case there are improvements we’re able to make in the future. If you would like to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.

Kind regards Jemma

Betrodd kund

9 years ago

very easy to open the account, no needless hassle

Jemma

Paragon

9 years ago

Thank you for the great review, we will be sure to pass your comments on to our team.

Kind Regards Jemma

Betrodd kund

9 years ago

The lady I spoke to was very helpful and patiently guided me through the password changing procedure. Thank you

Trusted Customer

9 years ago

Vad Trusted Customer sa om Paragon:

I struggled to explain that I wanted to take my money out of the bank when the fixed bond expired

Jemma

Paragon

9 years ago

Thanks for taking the time to respond. We’re sorry you’re not entirely happy with the service you have received. Your feedback is important to help us improve for the future. If you would like to to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.

Kind regards Jemma

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Paragon Omdömen

Hur samlas Feefo-omdömen in?

Vem kan lämna ett Feefo-omdöme?

Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?