Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Paragon Recensioner

Visar alla 7,696 omdömen

Trusted Customer

8 years ago

Vad Trusted Customer sa om Paragon:

On line access is excellent but access to cash is poor

Your on line access is 1st Class as is your website. However the negative is that it takes so long for withdrawals to reach my bank account. All my other providers are able to transfer withdrawals...

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Alex

Paragon

8 years ago

Thanks for taking the time to respond. We’re always striving to improve our processes and online system and value your positive feedback.

Kind regards

Alex

Trusted Customer

8 years ago

Vad Trusted Customer sa om Paragon:

I tried and failed to see how much interest I earned last tax year

Alex

Paragon

8 years ago

Thanks for taking the time to respond. We’re sorry that you have experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our system. If you have left your name and email address, we will be arranging to contact you shortly. However, if you want to speak to us sooner please get in touch now.

E-mail: savings@online.paragonbank.co.uk

Letter:Paragon, PO Box 850, Wallsend NE28 5BJ

Phone:0800 052 2222

Kind regards

Alex

Trusted Customer

chelmsford,essex

8 years ago

Vad Trusted Customer sa om Paragon:

1st class

I would recommend them as I have had nothing but excellent service, I am an older person and found the site easy to use.

Lisa

Paragon

8 years ago

Thanks for taking the time to respond. Customer service is central to what we do and we value your positive feedback.

Kind regards

Lisa

Trusted Customer

norfolk

8 years ago

Vad Trusted Customer sa om Paragon:

uncaring

simply by trying to be a great deal more helpful in an already fraught situation beyond my control which you have made worse had your instant access been competitive 0.5% instead of that which is...

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Alex

Paragon

8 years ago

Thanks for taking the time to respond. We’re sorry you’re not happy with the current rates available. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you want to speak to us sooner please get in touch now.

E-mail: savings@online.paragonbank.co.uk

Letter: Paragon, PO Box 850, Wallsend NE28 5BJ

Phone: 0800 052 2222

Kind regards

Alex

Trusted Customer

8 years ago

Vad Trusted Customer sa om Paragon:

Customer service staff are excellent . I have dealt with 3 members of staff and all have been patient , and resolved my queries .

Trusted Customer

Sussex

8 years ago

Vad Trusted Customer sa om Paragon:

Very good service

Call centre was very good and helpful. Bit confusing at the beginning with account opening but they explained its to make sure the money is secure, which makes me feel better.

Alex

Paragon

8 years ago

Thanks for taking the time to respond. Customer service is central to what we do and we value your positive feedback.

Kind regards

Alex

Trusted Customer

Windsor

8 years ago

Vad Trusted Customer sa om Paragon:

Good bank

The general bank service is very good.

Trusted Customer

Sheffield

8 years ago

Vad Trusted Customer sa om Paragon:

Strong rate but excellent service

Easy to open and good rate. The rate was not the highest on the market but the difference was only 1 or 2%, however some of my family have had savings accounts with Paragon and highly recommended.

Alex

Paragon

8 years ago

Thanks for taking the time to respond, we value your feedback and will pass this onto our team.

Kind regards

Alex

Trusted Customer

8 years ago

Vad Trusted Customer sa om Paragon:

disappointed I could't look for alternative investment with you and had to close my account!

Betrodd kund

8 years ago

very easy to navigate and easy access to my accounts

Alex

Paragon

8 years ago

Thanks for taking the time to respond. We’re always striving to improve our processes and online system and value your positive feedback.

Kind regards

Alex

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Paragon Omdömen

Hur samlas Feefo-omdömen in?

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Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?