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Paragon Omdömen

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Tjänst

omdömen under det senaste året

Visar alla 7,696 omdömen

Betrodd kund

3 years ago

Excellent

Excellent and easy.

Betrodd kund

3 years ago

Excellent choice

An account is about to mature and it was clear what the maturity options were in order to proceed

Trusted Customer

3 years ago

Vad Trusted Customer sa om Paragon:

Abhorrent Pracitce

Paragon brought out a new issue Triple Access Account with better interest rate but left customers to find out about the abhorrent practice. Changing account on the website is difficult, as we have...

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Betrodd kund

3 years ago

Excellent customer service.

I have just opened two ISA accounts with Paragon and will transfer existing ISA's with other providers into them. So far the process has been quick, easy and trouble free. The three occasions I have...

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Betrodd kund

3 years ago

Came to internet as telephone wait time unacceptable

Claire

Paragon

3 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from us recently. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Trusted Customer

3 years ago

Vad Trusted Customer sa om Paragon:

Poor Practice in rate changes

They fall into the category of offering new accounts at better rates without either telling customers or ideally simly transferring them .. Shame as service is good and rates otherwise competitive

Trusted Customer

Tamworth

3 years ago

Vad Trusted Customer sa om Paragon:

Customer Service

Being 'elderly' I sometimes need help and it is so comforting to know that when I do I am treated with great patience, friendliness and expertise by all who respond. My problems are solved and my...

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Betrodd kund

3 years ago

Always feel kept up to date with Paragon.

Answered phone promptly. Dealt with my query efficiently and in a friendly manner.

Trusted Customer

3 years ago

Vad Trusted Customer sa om Paragon:

Very helpful, charming and polite.

Trusted Customer

West Yorkshire

3 years ago

Vad Trusted Customer sa om Paragon:

Brilliant to invest with

Everything went smoothly, matured isa refixed according to my instructions. Kept me informed by email and secured messages.

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