Hello John,
We appreciate you taking the time to share your feedback with us. We're glad to hear you found the service good. We understand your point about the speed.
Thanks again for your feedback.
Panasonic Customer Care UK
Panasonic UK
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Ordered TV came when said, good quality, happy with reviews
Very good service and quick delivery
Christian
Panasonic UK
1 year ago
Hello,
Thank you for your wonderful feedback! We're thrilled to hear you were pleased with the service. We appreciate you taking the time to share your experience.
Kind regards,
Panasonic Customer Care UK
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Quick easy and no hassle
Christian
Panasonic UK
1 year ago
Hello,
Thank you for your positive feedback. We appreciate you taking the time to share your experience.
Kind regards,
Panasonic Customer Care UK
0
Dela
SD
Scotsman Dave
Feefo-verifierat
Glasgow
1 year ago
Vad Scotsman Dave sa om Panasonic UK:
Panasonic very responsive
I have had to contact Panasonic UK consumer customer support in regard to purchase of an internet radio and issues with WiFi connectivity.
The agent on webchat was efficient and polite however would...
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Panasonic Customer Care UK
Panasonic UK
1 year ago
Hello Dave,
Thank you for taking the time to share your feedback with us regarding your recent experience with our customer support. We're pleased to hear that you found our Chat Support agent efficient and polite. We understand you would have preferred a resolution during your initial contact. Much appreciated for letting us know.
Kind regards,
Panasonic Customer Care UK
Panasonic UK
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Panasonic Smart TV
Long story.... ended up talking on the phone to the sales desk...yes talking !!
Fabulous service and very helpful.
Christian
Panasonic UK
1 year ago
Hello,
Thank you for taking the time to share your feedback with us. We're delighted to hear about your positive and productive conversation with our fabulous sales agents. We appreciate you taking the time to contact us.
Kind regards,
Panasonic Customer Care UK
0
Dela
TD
Trudie Davies
Feefo-verifierat
Bishop's Stortford
1 year ago
Vad Trudie Davies sa om Panasonic UK:
Efficient
Very good service. Efficient and friendly.
Christian
Panasonic UK
1 year ago
Hello Trudie,
Thank you for your positive feedback. We appreciate you taking the time to share your experience.
Kind regards,
Panasonic Customer Care UK
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Very good compact camera with 30x optical lens
Quality product at a fair price delivered on time.
Even without exploring all the camera features I was able to take very clear photos using auto I setting.
Christian
Panasonic UK
1 year ago
Hello,
Thank you for your wonderful 5-star review. We're thrilled to hear you're happy with your recent purchase. We appreciate you taking the time to share your positive experience.
Kind regards,
Panasonic Customer Care UK
0
Dela
DB
Dennis Bouchard
Feefo-verifierat
Nottingham
1 year ago
Vad Dennis Bouchard sa om Panasonic UK:
Panasonic poor service
As part of the microwave was missing from the appliance which Panasonic sold me I have not been able to use the appliance fully. Panasonic Customer Service states that the tray which was missing, is ...
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Nicki
Panasonic UK
1 year ago
Hello Dennis,
Thank you for bringing this to our attention. I understand your disappointment regarding the missing part from your appliance. I sincerely regret the inconvenience this has caused.
This is a very unusual occurrence (to have missing accessories) but no less frustrating for you. I have asked my colleagues in Customer Care to obtain an accurate date of delivery for the missing rack, if this is not imminent we will look at other solutions for you.
Kind regards,
Nicki
Panasonic UK
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Trust issue with data
Tried to register with Panasonic web site and system that I am already a member of. System didn’t recognise my verified email and kept asking me to sign up as a new customer. Tried doing this but it...
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Nicki
Panasonic UK
1 year ago
Thank you for sharing your feedback regarding your recent experience trying to register on our website. We understand your frustration with the login system. We are sorry to hear about the inconvenience this caused.
I assure you that we treat GDPR and the security of our customers data extremely seriously.
Sincerely,
Nicki
Panasonic UK, a branch of Panasonic Marketing Europe GmbH
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
No more orders
I received a faculty item. I tried to return it and failed.
I was put through long blocking telephone call and was refused a return.
I was asked for a 2m or less video. I complied and was told a...
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Nicki
Panasonic UK
1 year ago
Dear Customer,
I'm truly sorry to hear about the difficulties you experienced when trying to return the item. I understand how frustrating this must be. I sincerely regret that your experience fell short of your expectations.
Please could you email your videos to me at shopkeeper@eu.panasonic.com and I will forward them to our Customer Care team so that we can resolve this and refund you.
We appreciate you bringing this matter to our attention.
Kind regards,
Nicki
Panasonic UK
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.