Was just as I expected it to be. Good price, delivery and product. Only issue was website when trying to register product for warranty which I hope won’t be an issue as I bought direct from Panasonic
Panasonic Customer Care UK
Panasonic UK
1 year ago
Hello,
Thank you for taking the time to leave a review. We're delighted to hear that the product met your expectations and that you were satisfied with the price and delivery.
We understand your concern regarding the website and product registration. Not only that, but we appreciate you bringing this to our attention.
Regarding the product registration, rest assured, you've nothing to worry about. The proof of purchase is just enough to demonstrate the ownership of the Panasonic Warranty. For further details required, feel free to contact our Panasonic Support.
Kind regards,
Panasonic Customer Care UK
Panasonic UK
0
Dela
MH
Mrs H.
Feefo-verifierat
Cambridgeshire
1 year ago
Vad Mrs H. sa om Panasonic UK:
Great service. Fast delivery.
Super fast delivery. Packaged well. Item exactly as described. Reasonably priced. Will make an excellent gift.
Would highly recommend this company.
Christian
Panasonic UK
1 year ago
Hello Annette,
Fantastic! Thank you for your wonderful five-star review. We're thrilled to hear you were pleased with the speed of delivery, the packaging, and that the item met your expectations. It's also great to know you found it reasonably priced and think it will make an excellent gift. We appreciate your kind words.
Kind regards,
Panasonic Customer Care UK
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
A Great Internet Radio
Purchase on line was easy with the radio arriving in a very timely manner. A follow up email enquired to see if the radio was performing well and if there were issues with the power supply. I had no...
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Christian
Panasonic UK
1 year ago
Hello,
Thank you for taking the time to share your positive experience with us. We're delighted to hear that your online purchase was smooth and that the radio arrived promptly.
We appreciate your feedback.
Panasonic Customer Care UK
0
Dela
MB
MARTIN BURKE
Feefo-verifierat
Poynton
1 year ago
Vad MARTIN BURKE sa om Panasonic UK:
Disappointment
Service is a word that Panasonic know nothing about. I have never known a company to be so unhelpful and distrusting of a customer. In addition they are very reluctant to offer refunds on faulty...
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Nicki
Panasonic UK
1 year ago
Thank you for taking the time to leave your comments Martin. I am sorry to hear that was your experience, it is certainly not the level of service which we aspire to and will review our processes accordingly.
i can see that the refund was initiated on the 15th May by your card provider and you should have received the funds within a week of that. I would recommend contacting your card provider if you are still waiting for them to show on your account.
Kind regards
Nicki
ECommerce Manager
0
Dela
KE
Kenna
Feefo-verifierat
West Sussex
1 year ago
Vad Kenna sa om Panasonic UK:
Quality Electrical Products
It all went very smoothly. Easy to order.
Christian
Panasonic UK
1 year ago
Hello Kenna,
Thank you for your positive feedback. We appreciate you taking the time to share your experience.
Kind regards,
Panasonic Customer Care UK
0
Dela
PE
Pete
Feefo-verifierat
Wallasey
1 year ago
Vad Pete sa om Panasonic UK:
Excellent
Christian
Panasonic UK
1 year ago
Hi Pete,
Thank you for the five-star rating! We're thrilled to hear you had a positive experience. We appreciate your feedback.
Kind regards,
Panasonic Customer Care UK
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Panasonic.com
Straight forward order from internet, bought replacement foil for my shaver, found item I needed easily and straightforward payment and delivery options.
Christian
Panasonic UK
1 year ago
Hello,
Thank you for taking the time to leave feedback about your recent experience ordering a replacement foil for your shaver on our website. We're glad to hear that you found the process straightforward and convenient. We appreciate you sharing your experience.
Kind regards,
Panasonic Customer Care UK
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Great deals but that where it ends…
Offers are excellent but if you need to cancel your order for any reason then be warned. I cancelled my order via WhatsApp chat , only hours after ordering. Customer service rep even told me that it...
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Nicki
Panasonic UK
1 year ago
Thank you for taking the time to leave your reply.
Please accept my apologies for any inconvenience caused, I have provided this feedback to the relevant team.
On a more positive note, I can confirm that the order which you placed this morning and then asked to cancel has been cancelled and your account refunded in full.
Kind regards
Nicki
ECommerce Manager
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Panasonic have always been my first choice.
Always reliable, although I can't say the same for DHL
Panasonic Customer Care UK
Panasonic UK
1 year ago
Hello,
Thank you for your five-star review. We're delighted to hear about your positive experience regarding Panasonic products and services. We appreciate you taking the time to share your feedback.
Kind regards,
Panasonic Customer Care UK
Panasonic UK
0
Dela
DJ
Douglas Johnson
Feefo-verifierat
1 year ago
Christian
Panasonic UK
1 year ago
Hello Douglas,
Thank you for taking the time to leave us a review. We appreciate your feedback.
Kind regards,
Panasonic Customer Care UK
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.