The whole ordering process was straightforward and there was good information about the delivery, because of the day that it was ordered and my location, it took a bit longer to arrive.
0
Dela
JD
JOSEPH DOCKRAT
Feefo-verifierat
GBR
15 days ago
Vad JOSEPH DOCKRAT sa om Panasonic UK:
Customer Service excellent
The customer service , was very helpful and sorted out a discount voucher , which hadn't been sent by email, quick response and sorted very quickly , so actually purchased the item i was interested...
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0
Dela
CM
Chris MM
Feefo-verifierat
GBR
15 days ago
Vad Chris MM sa om Panasonic UK:
Fantastic 4 in 1 Microwave
Fantastic 4 in 1 Microwave, I recently purchased the Panasonic NN-CD58RSBPQ and it is brilliant! Having the ability to Microwave, Air fry, Grill and Oven cook food in one device is amazing. It's very...
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0
Dela
JR
James Smith-Ross
Feefo-verifierat
GBR
15 days ago
Vad James Smith-Ross sa om Panasonic UK:
Guarantee honoured - improved product bought.
Helpful and patient - resolved the problem and I ended up with a refund for a microwave which had stopped working within the warranty period and receiving a discount on a new, improved version.
0
Dela
Betrodd kund
Feefo-verifierat
15 days ago
Speedy delivery
0
Dela
Betrodd kund
Feefo-verifierat
15 days ago
No comment
From your apps, it said when you order midday, you receive the product the next day, but that's not true, I received it more than 3 days later
Panasonic Customer Care UK
Panasonic UK
12 days ago
Hello,
Thank you for taking the time to leave your review. We’re sorry to hear your order arrived more than three days later than you expected. We completely understand how disappointing and inconvenient it is when the delivery timing shown in the app doesn’t match what actually happens.
For standard items, we aim to achieve Next Business Day Delivery when an order is placed before midday, Monday to Friday. Orders placed after midday (or over a weekend/bank holiday) will usually be delivered on the second business day (for example, orders placed on Sunday should be delivered on Tuesday).
That said, we appreciate that your experience didn’t meet those expectations, and we apologize for the frustration this caused.
You can find more information about delivery timeframes here: https://store.eu.panasonic.com/uk/delivery-information
If you’d like us to look into your delivery further, or if you need any additional help, please contact Panasonic Customer Support on 0344 844 3899.
Kind Regards,
Panasonic Customer Support Team
0
Dela
JL
John Limbert
Feefo-verifierat
15 days ago
Vad John Limbert sa om Panasonic UK:
Excellent
Excellent
0
Dela
Betrodd kund
Feefo-verifierat
15 days ago
0
Dela
RH
Ronald Hawkins
Feefo-verifierat
GBR
15 days ago
Vad Ronald Hawkins sa om Panasonic UK:
Awesome Service
I bought replacement heads for my shaver and they are fantastic. Service was also extremely fast.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.