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Omdömen för Oxbury Bank Plc | Kundtjänstomdömen för https://www.feefo.com/reviews/oxbury-bank-plc | Feefo

Visar alla 2,281 omdömen

Betrodd kund

3 years ago

Fast acknowledgement of a deposit to Oxbury Bank when using online banking.

Olivia

Oxbury Bank Plc

3 years ago

Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers.We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future.Many thanks, The Oxbury Savings Team

Produktomdömen

MR Stephen Forsyth

3 years ago

Vad MR Stephen Forsyth sa om Oxbury Bank Plc:

Good efficient service

Olivia

Oxbury Bank Plc

3 years ago

Dear Mr Forsyth, Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Produktomdömen

MRS Marcia Melton

3 years ago

Vad MRS Marcia Melton sa om Oxbury Bank Plc:

Since I couldn't see how to do it myself, I asked the chatbot (Aimee) how to update my linked account. She said she could do that for me. So i gave her the details. BUT now, the account is no longer l

...

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Aimee

Oxbury Bank Plc

3 years ago

Dear Mrs Melton, thank you for your review, your feedback is greatly appreciated and enables us to continue improving our services. We are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first. As per our telephone conversation, we are glad that we were able to get you logged into your account again. If you need any help going forward, please contact us via savings@oxbury.com and one of our helpful team members will try to assist you in anyway they can. Many thanks, The Oxbury Savings Team

MRS Marcia Melton

3 years ago

The issues have been resolved promptly.

Produktomdömen

Betrodd kund

3 years ago

The account I chose was recommended by a comparison web site. The application process was quick and easy and I very much like the App.

Lewis

Oxbury Bank Plc

3 years ago

Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Produktomdömen

MR Malcolm Burton

3 years ago

Vad MR Malcolm Burton sa om Oxbury Bank Plc:

The security involving a mobile phone & tablet did not work for me.. The finger print on the mobile is too sensitive & does t work. Manager to get thro on tablet to transfer money but since then ca

...

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Aimee

Oxbury Bank Plc

3 years ago

Dear Mr Burton, we are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first.I am glad we were able to speak to you and that you are happy to service your account by email, phone and webchat.If you need anything going forward, please contact us via savings@oxbury.com and one of our helpful team members will try to assist you in anyway they can. Many thanks, The Oxbury Savings Team

Produktomdömen

Betrodd kund

3 years ago

Very smooth process to open an account, good website with clear information and navigation.

Olivia

Oxbury Bank Plc

3 years ago

Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Produktomdömen

MR Robin Davis

London

3 years ago

Vad MR Robin Davis sa om Oxbury Bank Plc:

In these days of online scams, it is always worrying when setting up accounts. However, the communications were good and timely.

Olivia

Oxbury Bank Plc

3 years ago

Dear Mr Davis, thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Produktomdömen

MR Andrew Weller

3 years ago

Vad MR Andrew Weller sa om Oxbury Bank Plc:

Does what it says on the tin

Olivia

Oxbury Bank Plc

3 years ago

Dear Mr Weller, thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Betrodd kund

3 years ago

Clear, simple process, very good follow up

Olivia

Oxbury Bank Plc

3 years ago

Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Produktomdömen

MRS Jennifer Place

3 years ago

Vad MRS Jennifer Place sa om Oxbury Bank Plc:

It was easy to register and straight forward to open an account. The security was good too.

Olivia

Oxbury Bank Plc

3 years ago

Dear Mrs Place, thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Produktomdömen

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Om Oxbury Bank Plc

The Agricultural Bank. Formed by the industry for the industry.

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One City Place, Queens Road, Chester, Cheshire, CH1 3BQ, United Kingdom

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Oxbury Bank Plc Omdömen

Your experience using Oxbury BankCould have had more explanation of the biometric verification process. This was first time I used this form of verification.Fler omdömen om denna produkt (1,606)Visa produktwebbplats

Your experience using Oxbury BankGood interest rate when compared to othersFler omdömen om denna produkt (1,606)Visa produktwebbplats

Your experience using Oxbury Bankthe issues were resolved promptlyFler omdömen om denna produkt (1,606)Visa produktwebbplats

Your experience using Oxbury BankEasy to transfer money, and excellent service in notifying as soon as the money has landed.Fler omdömen om denna produkt (1,606)Visa produktwebbplats

Your experience using Oxbury BankGood rate of 0.52% compared with other banksFler omdömen om denna produkt (1,606)Visa produktwebbplats

Your experience using Oxbury BankSo far all very straightforwardFler omdömen om denna produkt (1,606)Visa produktwebbplats

Your experience using Oxbury BankReasonable interest for a 95 day account.Fler omdömen om denna produkt (1,606)Visa produktwebbplats

Your experience using Oxbury BankSimple to use, good app accessFler omdömen om denna produkt (1,606)Visa produktwebbplats

Your experience using Oxbury BankChose an account with good interest. It was easy to pay in to.Fler omdömen om denna produkt (1,606)Visa produktwebbplats

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