Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Omdömen för Orbitsound | Kundtjänstomdömen för https://www.feefo.com/reviews/orbitsound | Feefo

OC

Orbitsound Customer

6 years ago

Köpdatum: 13/06/2018

Vad Orbitsound Customer sa om Orbitsound:

Bought a soundbar, but it wasn’t right for us the customer service were brilliant in getting it returned.

Produktomdömen

Alex

Orbitsound

6 years ago

We're sorry to hear that our BAR A60 wasn't for you. Our soundbars are normally great for people who are hard of hearing as Airsound helps make the audio sound clearer. We also recommend increasing the treble, as we find people who are hard of hearing tend to struggle more with the higher frequencies than the lower ones. If you ever want to try one of our products in the future, don't hesitate to get in contact.

https://www.orbitsound.com/en/articles/2018/hard-of-hearing-airsound-can-help/

Alex

Orbitsound

6 years ago

We're sorry to hear that our BAR A60 wasn't for you. Our soundbars are normally great for people who are hard of hearing as Airsound helps make the audio sound clearer. We also recommend increasing the treble, as we find people who are hard of hearing tend to struggle more with the higher frequencies than the lower ones. If you ever want to try one of our products in the future, don't hesitate to get in contact.

0

OC

Orbitsound Customer

6 years ago

Köpdatum: 12/06/2018

Vad Orbitsound Customer sa om Orbitsound:

It is a good sound produced by this sound bar especially at higher volume

The service is good

0

Betrodd kund

6 years ago

Köpdatum: 10/06/2018

Tinny sound from a tin pot outfit

They could actually reply to e-mails and telephone calls for a start! Took me two weeks of chasing to send me a returns label for their soundbar. Thought with the 100 day free return offer I couldn’t...

Läs alla

Alex

Orbitsound

6 years ago

We're very sorry to hear of the difficulties you experienced in arranging a return. We pride ourselves in not just delivering great audio, but a high level of customer service so I apologise for your below par experience. Due to new processes being implemented recently, we have experienced some teething issues which have now been ironed out. We would always consider you an existing customer, should you ever wish to try one of our products in the future please do not hesitate to contact us.

Produktomdömen

Alex

Orbitsound

6 years ago

We're very sorry to hear that you felt the BAR A60 lacked bass, we are often praised for our bass as the BAR A60 comes with a dedicated subwoofer and you can adjust both the bass and treble separately. Very occasionally the BAR A60 doesn't pair with the wireless subwoofer out of the box, which could be what happened with your product. If you ever want to try one of our products in the future, don't hesitate to get in contact.

0

Betrodd kund

7 years ago

Köpdatum: 14/05/2018

Prompt, excellent,friendly service.

Produktomdömen

0

OC

Orbitsound Customer

7 years ago

Köpdatum: 24/05/2018

Vad Orbitsound Customer sa om Orbitsound:

Remote Control for SoundBar

Easy to order and very quick delivery. However if the remote control had been better constructed in the first place i wouldn't have needed a replacement. the new one is considerably more robust,...

Läs alla

Produktomdömen

0

Betrodd kund

7 years ago

Köpdatum: 23/05/2018

Extremely helpful

Excellent service. Immediate response with helpful advice was very much appreciated.

Produktomdömen

0

Betrodd kund

7 years ago

Köpdatum: 17/05/2018

Remote controller much improved over original

Prompt result

1

Betrodd kund

7 years ago

Köpdatum: 27/04/2018

Excellent servce and outstanding product!

Produktomdömen

0

OC

Orbitsound Customer

7 years ago

Köpdatum: 08/05/2018

Vad Orbitsound Customer sa om Orbitsound:

Super fast delivery

Produktomdömen

0

OC

Orbitsound Customer

7 years ago

Köpdatum: 03/05/2018

Vad Orbitsound Customer sa om Orbitsound:

customer service as it should be

from start to finish simon at orbitsound was helpful in every way even in follow up the customer service level was way beyond other outlets orbitsound would probably now be my first point of contact...

Läs alla

Produktomdömen

1

Orbitsound Omdömen

BAR A60Fler omdömen om denna produkt (33)Visa produktwebbplatsBuild quality fantastic, we are hard off hearing so wasn’t for us.

BAR A60Fler omdömen om denna produkt (33)Visa produktwebbplatsSub woofer too weak resulting in significant lack of bass

Replacement Remote ControlFler omdömen om denna produkt (230)Visa produktwebbplats

Replacement Remote ControlFler omdömen om denna produkt (230)Visa produktwebbplatsThe new remote control is considerably more robust than the old one, suggesting ORBITSOUND know that the original was rubbish, perhaps they could/should have offered a free replacement?

Replacement Remote ControlFler omdömen om denna produkt (230)Visa produktwebbplatsThe extra remote was received in a couple of days - very quick delivery

S4 SubwooferFler omdömen om denna produkt (8)Visa produktwebbplatsThe Dock is brought even more alive with the addition of the S4 Subwoofer. Just fantastic!

Replacement Remote ControlFler omdömen om denna produkt (230)Visa produktwebbplatsPerfect I'm really happy with product and service

Audiocast M5Fler omdömen om denna produkt (6)Visa produktwebbplatsthe audiocast app kept freezing time after time after time the units were not able to maintain / hold the wifi signal but kept failing even with a booster so music cast to the speakers stopped every...Läs alla

Hur samlas Feefo-omdömen in?

Vem kan lämna ett Feefo-omdöme?

Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?