Paul Jay responded quickly to the call logged, which required a softphone device added for a user returning from maternity leave which I had not had to do previously. He comprehensively went through...
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Betrodd kund
Feefo-verifierat
3 years ago
Tomy's attention to verifying what happened was excellent.
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Dela
Betrodd kund
Feefo-verifierat
3 years ago
Fixed the issue and sent guidance to allow me to make changes in future.
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Swift attention and delivery.
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Dela
Betrodd kund
Feefo-verifierat
3 years ago
Tomy was very helpful to resolve this case, very nice that he followed up with phone calls.
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Dela
Betrodd kund
Feefo-verifierat
3 years ago
Issue sorted promptly by Paul Ullmer. Thank you.
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Dela
Betrodd kund
Feefo-verifierat
3 years ago
Really impressed
Resolved issue, polite and very user friendly.
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Dela
Betrodd kund
Feefo-verifierat
3 years ago
Incredibly helpful, maintained excellent judgement & went above and beyond
This review is regarding the customer experience specialist, Tom Emmans. Prior to Tom's involvement with our case, we had unfortunately been receiving a poor quality of customer service with regards...
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Betrodd kund
Feefo-verifierat
3 years ago
Really pleased with his visit.
Nathan was personable, knowledgeable and extremely helpful. He took our Users through the set up and functions and ensured all questions were answered. Thank you.
Opus deliver end-to-end IT and communications solutions to public and private sector organisations across the UK and beyond. Our core specialisms include; collaboration, contact centre, business mobile, IT, and security services as well as digital and document management solutions.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Opus deliver end-to-end IT and communications solutions to public and private sector organisations across the UK and beyond. Our core specialisms include; collaboration, contact centre, business mobile, IT, and security services as well as digital and document management solutions.