Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Online Carpets Omdömen

http://www.onlinecarpets.co.uk/

EXCEPTIONELL

Tjänst

4.8

/5

5

4

3

2

1

2,350

197

53

13

52

2,665

omdömen under det senaste året

Visar alla 49,165 omdömen

FS

Farshad Shahhosseini

Feefo-verifierat

GBR

3 months ago

Vad Farshad Shahhosseini sa om Online Carpets:

Great!

Send samples is a good idea

0

Betrodd kund

Feefo-verifierat

3 months ago

All my flooring needs covered.

Competitive prices and a straight forward ordering process. Being able to order several samples before buying was a big help in making the right choice.

0

LY

Lyn

Feefo-verifierat

GBR

3 months ago

Vad Lyn sa om Online Carpets:

Very pleased.

Excellent service. Keep updating me about my order.

0

Betrodd kund

Feefo-verifierat

3 months ago

Very Happy Would definitely use again.

Excellent service and products. Kept informed throughout the delivery process and a helpful delivery driver.

0

JM

Johnny Mcvittie

Feefo-verifierat

GBR

3 months ago

Vad Johnny Mcvittie sa om Online Carpets:

Talking to the experts helped get the kitchen i wanted

It was the service which sold me the flooring. I told them on the phone what i was looking for and they picked me some samples and sent them for free. I was looking at pictures online which dont do...

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0

Betrodd kund

Feefo-verifierat

3 months ago

Great service

0

GC

Graham coles

Feefo-verifierat

3 months ago

Vad Graham coles sa om Online Carpets:

good

0

Betrodd kund

Feefo-verifierat

3 months ago

Refund partial

Received a partial refund on a carpet what was sent wrong cut so thank you for the partial refund

Customer Services

Online Carpets

3 months ago

Good afternoon, Thank you for taking the time to leave feedback following your recent order. We are sorry to hear that you are not fully satisfied with the carpet received. In the unlikely event that customers receive faulty, damaged or incorrectly sized flooring, we ask for customers to contact us prior to cutting and/or fitting the item(s), so that we can arrange for the goods to be collected and replaced where appropriate. We can see that we have already been in direct contact regarding your concerns, and resolution options have been discussed. We will continue to communicate with you directly to understand the situation further and work towards a more satisfactory outcome. Kind regards, Jenny

0

Betrodd kund

Feefo-verifierat

3 months ago