The customer service was really good
Thanks to the excellent team my order was rectified very prompltly
Customer Services
Online Carpets
3 months ago
Good afternoon,
Thank you for taking the time to review your recent order experience. We are sorry to hear that things have not gone as expected.
From your order details, we can see that we are in regular contact with you and that plans to resolve the matter are already in place.
We will continue working with you directly until this is fully resolved to your satisfaction.
Your continued patience is much appreciated.
Kind regards,
Jenny
Online Carpets
0
Dela
MJ
Mary Jones
Feefo-verifierat
GBR
3 months ago
Vad Mary Jones sa om Online Carpets:
just brilliant
absolutely fantastic service. Patient, helpful, pleasant, over the phone and via email, Just a really great company I think.
0
Dela
SC
Sue Carss
Feefo-verifierat
GBR
3 months ago
Vad Sue Carss sa om Online Carpets:
Value for money
Quick despatch after straightforward ordering process. Couriers could be more informative about delivery
0
Dela
Betrodd kund
Feefo-verifierat
3 months ago
Would recommend
The delivery driver was lovely and helped me get it through the front door. I would highly recommend this company. The only negative thing I could say, is I wish they also fitted them, but the carpet...
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0
Dela
DB
DAVID Buchan
Feefo-verifierat
GBR
3 months ago
Vad DAVID Buchan sa om Online Carpets:
More than happy
Very quick and efficient servicemen than happy
0
Dela
CV
Clare Vonk
Feefo-verifierat
GBR
3 months ago
Vad Clare Vonk sa om Online Carpets:
Recommend
Great service, samples received promptly.
Advice given on the online chat on how much I should order for my stairs and landing.
After ordering it came within 2 days very happy will order again.
0
Dela
SM
Sarah Morgan
Feefo-verifierat
GBR
3 months ago
Vad Sarah Morgan sa om Online Carpets:
Great service
Quick delivery with updates so no worries about when it will arrive
0
Dela
JM
jake miller
Feefo-verifierat
3 months ago
Vad jake miller sa om Online Carpets:
Great
0
Dela
BK
Brian Van-Kerro
Feefo-verifierat
GBR
3 months ago
Vad Brian Van-Kerro sa om Online Carpets:
Not Great! Poor delivery service
Ordering was simple, prices are reasonable (not great).. But delivery of a 80Sq Mt roll was made by a solo drive who expected my wife to assist with unloading his van. The item was clearly at least a...
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.