Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

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Online Carpets Omdömen

http://www.onlinecarpets.co.uk/

EXCEPTIONELL

Tjänst

4.8

2,373

196

2,685

omdömen under det senaste året

Visar alla 49,135 omdömen

Betrodd kund

Feefo-verifierat

1 month ago

Highly recomend

Very happy great service

Betrodd kund

Feefo-verifierat

1 month ago

Brilliant service

Good service

Betrodd kund

Feefo-verifierat

1 month ago

Sent out wrong carpet damaged underlay did not send replacement underlay with the changed carpet for the correct size ordered

Customer Services

Online Carpets

1 month ago

Good afternoon, Thank you for taking the time to leave a review and for highlighting your concerns. We are sorry that your order did not go entirely as expected. From your order details, we can see that we have been in contact with you regarding this matter and that a replacement carpet was arranged to resolve the issue. We also note that the replacement did not include the full amount of underlay originally ordered, and we apologise for this shortfall. A member of our Customer Care Team will be in touch with you shortly to discuss this further and work with you towards a more positive outcome. Kind regards, Jenny Online Carpets

Laura Rogers

Feefo-verifierat

GBR

1 month ago

Vad Laura Rogers sa om Online Carpets:

Outstanding service

⭐⭐⭐⭐⭐ Outstanding Customer Service! I couldn’t be happier with my experience with Online Carpets. From ordering samples through to placing my order, the whole process was straightforward and...

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Kim Bouwer

Feefo-verifierat

GBR

1 month ago

Vad Kim Bouwer sa om Online Carpets:

From start to finish i was kept informed throughout the process until after delivery

Betrodd kund

Feefo-verifierat

1 month ago

Great product

Very quick and well informed of delivery. Ive had a lot of products from online carpets. Highly recommend.

Kirsty Ashton

Feefo-verifierat

GBR

1 month ago

Vad Kirsty Ashton sa om Online Carpets:

Lush dark grey carpet

Very quick delivery, super soft carpet, pile right size for bounce back, colour is amazing

Betrodd kund

Feefo-verifierat

1 month ago

All in all a positive shopping experience.

Service was excellent. Even when I changed my mind the night before delivery. Cancelled and refunded no problem. Ordered again and was delivered in good time. Within a week. Can't fault the service....

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Charles Gardner

Feefo-verifierat

1 month ago

Vad Charles Gardner sa om Online Carpets:

Brilliant

Betrodd kund

Feefo-verifierat

1 month ago

Happy with our new flooring

The website was easy to use. I did call customer service for an update on the delivery date, they were not so helpful and asked me to refer to the tracking provided, the tracking code however did not...

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