I spoke to a lady over the phone. She was very polite very helpful. Would highly recommend online carpet.
0
Dela
SA
Sarah Allen
Feefo-verifierat
GBR
27 days ago
Vad Sarah Allen sa om Online Carpets:
Lovely lino
Fantastic lino, amazing price. Looks lovely and free delivery, what more can you ask for.
0
Dela
DP
Derek Pocock
Feefo-verifierat
27 days ago
Vad Derek Pocock sa om Online Carpets:
Good quality for a very good price well rapped and quick delivery
0
Dela
Betrodd kund
Feefo-verifierat
27 days ago
Recconendef
Great service from receiving samples through placing the order right through to the delivery. Delivered on time and by a very polite and helpful driver.
0
Dela
Betrodd kund
Feefo-verifierat
27 days ago
Receiving damaged goods twice in a row after repeated delays is completely unacceptable.
Customer Services
Online Carpets
24 days ago
Good afternoon,
We are very sorry to hear about your experience and apologise that your order did not arrive in the condition expected, particularly after the delays you encountered. We understand how frustrating this must have been and appreciate you taking the time to share your feedback.
We have been working directly with you to resolve the matter and remain committed to bringing it to a satisfactory conclusion as quickly as possible. Your comments have also been shared with the relevant teams to help us review our processes and improve the service we provide.
Our Customer Care Team will continue to monitor the case and ensure that all actions are completed.
Kind regards,
Jenny
Online Carpets
0
Dela
JB
James Potter Bell
Feefo-verifierat
27 days ago
Vad James Potter Bell sa om Online Carpets:
a honest review of a first class service
first class service delivery was on time keep up the good work from james.
0
Dela
Betrodd kund
Feefo-verifierat
27 days ago
Great product and service
Very helpful lady advised me what to do about delivery as I was due to be away. But the delivery was prompt so arrived before I was away. The driver was cheerful and helpful.
0
Dela
OL
Olivia
Feefo-verifierat
GBR
28 days ago
Vad Olivia sa om Online Carpets:
Fast and kept updated with delivery times
0
Dela
TM
Trevor Messenger
Feefo-verifierat
GBR
28 days ago
Vad Trevor Messenger sa om Online Carpets:
Good service from start to finish but being let down by the cutters or quality control on the cutting floor
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.