Follow the Camino är inte längre en aktiv Feefo-kund
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TC
Trusted Customer
Zagreb, Croatia
6 years ago
Vad Trusted Customer sa om Follow the Camino:
Camino did everything well. We would recommend them
Sean
Follow the Camino
6 years ago
Hi Boris
Thank you for this positive and helpful feedback.
Regards,
Sean
Produktomdömen
Köpdatum: 18/04/2019
0
Dela
TC
Trusted Customer
6 years ago
Vad Trusted Customer sa om Follow the Camino:
excellent personal service, accomodation was of a high degree
Sean
Follow the Camino
6 years ago
Thanks Michael
It is great to receive this type of feedback, much appreciated.
Regards,
Sean
Produktomdömen
Köpdatum: 24/04/2019
0
Dela
Betrodd kund
6 years ago
Yes i would ,very helpful and organised everything I will be back to them next year for my next visit
Sean
Follow the Camino
6 years ago
Hi
Thanks so much for your feedback, great to hear that you found our services helpful.
Looking forward to seeing you again on the Camino in the near future.
Best wishes,
Sean
Produktomdömen
Köpdatum: 18/04/2019
0
Dela
TC
Trusted Customer
6 years ago
Vad Trusted Customer sa om Follow the Camino:
Totally amazing from the start to the finish , The variety of hotels were amazing, Quaint local hotels with lots of charm, clean smart hostels and a few luxury hotels in fabulous locations, Luggage...
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Sean
Follow the Camino
6 years ago
Hello Geraldine
Thank you so much for this great feedback, we are delighted that you enjoyed your time on the Camino.
So nice to hear that our services were to your satisfaction.
Regards,
Sean
Produktomdömen
Köpdatum: 30/04/2019
0
Dela
TC
Trusted Customer
6 years ago
Vad Trusted Customer sa om Follow the Camino:
The trip was excellent
Sean
Follow the Camino
6 years ago
Hello Eileen
Thanks for the feedback, we are pleased that you enjoyed your time on the Camino.
Regards,
Sean
Produktomdömen
Köpdatum: 21/04/2019
0
Dela
Betrodd kund
6 years ago
I found Follow the Camino easy to deal with. They responded to any queries quickly and were flexible in providing a package to suit my requirements.
Sean
Follow the Camino
6 years ago
Thanks very much for your helpful feedback.
It's great to know that we were able to create a package that suited you and you enjoyed your time on the Camino.
Regards,
Sean
It was simple to book with a personal advisor who helped us choose the right package for our requirements. Our bags were waiting for us at each hotel. Hotels were basic but clean and run with care -...
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Sean
Follow the Camino
6 years ago
Hi Michelle
Thanks for your feedback and we are glad you enjoyed your time on the Camino Portugues.
We are always trying to keep our walking notes as accurate and up-to-date as possible, which is a challenge as directions and landmarks can change from time to time when local councils introduce alternative paths through towns and villages, or when new businesses erect different signage.
We are addressing these challenges by creating a mobile app especially for our clients that automatically takes the latest directions from a mapping system and also provides a feature to alert you when you go too far off the recommended track. We will also be showing distances between different rest stops and cafes - that is a great suggestion, thank you.
Regards,
Sean
Produktomdömen
Köpdatum: 15/05/2019
0
Dela
TC
Trusted Customer
6 years ago
Vad Trusted Customer sa om Follow the Camino:
Most everything was organized perfectly. The experience was so good I am going again next year on a different route. The only issue I had was the walking notes were not always correct.
Sean
Follow the Camino
6 years ago
Thank you very much for your kind feedback and we are glad you are planning to walk the Camino again next year.
We know there are challenges keeping the walking notes as accurate and up-to-date as possible, mainly because directions and landmarks change from time to time when local councils introduce alternative paths through towns.
We have just launched a mobile app especially for our clients that automatically takes the latest directions from a mapping system and also provides a feature to alert you when you go too far off the recommended track. We will also be showing different points of interest along the way, including cafes, restaurants, important churches etc.
Regards,
Sean
Produktomdömen
Köpdatum: 06/04/2019
0
Dela
Betrodd kund
6 years ago
Good arrangement about hotel
Sean
Follow the Camino
6 years ago
Thank you very much for your feedback and we are happy that your enjoyed your Camino.
Regards,
Sean
The trip was well organised. Some excellent alberges and hotels. I was not impressed on one day where we were given the wrong information on our walk and ended up walking nearly double the kms! The...
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Sean
Follow the Camino
6 years ago
Hi Lisa
Thank you very much for providing this constructive feedback.
We appreciate that you had a largely positive experience, however you felt letdown by our walking note directions at one stage, resulting in doubling back after some distance in order to reach your chosen hotel.
We are sorry that you found the walking notes somewhat outdated. This is always a challenge to keep directions 100% accurate as there are often minor route changes as a result of town/village councils altering the actual paths or signage.
Following your feedback, we actually sent a team member out to walk the route again and to update the notes. We have also launched a mobile app with directions being automatically taken from a mapping system, so this will make it even easier for our clients to navigate and avoid issues like yours in the future.
We do apologise for your experience in this particular case.
Buen Camino,
Sean
If you’re considering a journey on the famous Camino de Santiago, you’ve come to the right place! Our Camino experts have a wealth of experience and have been planning walking and cycling holidays for our loyal customers for over a decade.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
If you’re considering a journey on the famous Camino de Santiago, you’ve come to the right place! Our Camino experts have a wealth of experience and have been planning walking and cycling holidays for our loyal customers for over a decade.