excellent communication and really helpful drivers
0
Dela
AW
Andrew Worboys
Feefo-verifierat
5 years ago
Vad Andrew Worboys sa om Your NRG:
Fast and efficient delivery service
Bethany
Your NRG
5 years ago
Hi Andrew,
Thank you for taking your time to leave us a review, we highly value your feedback. It is great to hear that your oil was delivered fast and efficiently.
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Very pleased
Bethany
Your NRG
5 years ago
Hello,
Thank you for leaving us a review. We are delighted that you are pleased with our service.
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Bit disappointed
Having booked my deliver with a 15 day lead time, I received an email to say delivery was scheduled for four days later. Upon checking the prices after my order had been confirmed the price had...
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Laura Dawkins
Your NRG
5 years ago
Hello, thank you for your feedback below and your recent order. Oil NRG would like to reassure our customers that we are operating business as usual, we are just putting steps into place to manage our order levels, so deliveries may take a little longer than usual. At the moment, we have switched off the 3, 7 & 10 days options so that we do not compromise our high levels of service, the longer delivery windows gives us that extra flexibility within the routing in case we need it. The longer delivery window is a worst case delivery end date and we endeavour to deliver our customers heating oil as soon as we are in the delivery area. I am very pleased to hear that our delivery driver arrived four days later. Regarding the prices, unfortunately with an increase in demand the market tends to be quite volatile. I am more than happy to take a look at your quotes, if you wish to send them to me at laura@oilnrg.co.ukMany thanks, Laura.
0
Dela
CU
Customer
Feefo-verifierat
IP23 7EW
5 years ago
Vad Customer sa om Your NRG:
Just as they quoted me on price and delivery.
Bethany
Your NRG
5 years ago
Hi Izzy,
Thank you for taking your time to leave us a review, we highly value your feedback. We are delighted that we could take care of your oil requirements.
0
Dela
SH
S Harris
Feefo-verifierat
5 years ago
Vad S Harris sa om Your NRG:
Great service, quick to answer the phone, competitive price, quick delivery
Top service will return for repeat order
Bethany
Your NRG
5 years ago
Hi Sue,
We are delighted that would would use us again to take care of your oil requirements. It is great to hear that you had an overall positive experience with us, from our sales team to the point of delivery. Thank you for your feedback, we really appreciate it and we look forward to welcoming your custom again soon.
0
Dela
GS
GORDON SALTON
Feefo-verifierat
BEDFORDSHIRE
5 years ago
Vad GORDON SALTON sa om Your NRG:
We have always had excellent service from NRG AND THE LAST DELIVERY WAS NO EXCEPTION LONG MAY IT CONTINUE.
Bethany
Your NRG
5 years ago
Hi,
We are delighted to hear that you have continuously received an excellent service from us. Thank you very much for your continued custom, and we hope that you will continue to order from us long into the future. We really appreciate your kind words and feedback.
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Quick n easy
Best price and delivery very quick. Friendly staff. My boiler loves the oil!
Bethany
Your NRG
5 years ago
Hello,
We are really pleased to hear that you received a good price from us and that your oil was delivered promptly. We are even more happy to hear that your boiler loves our oil. Thank you for taking time to leave us a review, we really value your feedback.
0
Dela
CU
Customer
Feefo-verifierat
5 years ago
Vad Customer sa om Your NRG:
Office and Man delivery oil exceptional service.! Credit to you.
Office and o
Bethany
Your NRG
5 years ago
Hi Maureen,
Thank you very much for your kind words, we are really pleased that you are happy with the service provided from both our sales team and delivery driver. We will be sure to pass your appreciation onto the relevant members of our team!
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
The service was excellent from ordering to delivery
The service was first class.
Bethany
Your NRG
5 years ago
Hello,
We are delighted that we could provide you with a first class service from ordering to delivery, as providing an excellent customer service is something that we continuously strive to achieve here at Oil NRG. Thank you for taking your time to leave us a review, we really appreciate it.
Privately owned fuel distributor with depots on Tyneside, Teesside, The Vale of York, Bedfordshire, Hertfordshire, East Anglia, East and West Midlands, Lincolnshire and Essex. Delivering Heating Oil/Kerosene; Aga Additive; Red Diesel/Gas Oil; Derv/White Diesel, AdBlue and Future Fuels HVO and Shell GTL Fuel from the Tweed to the Thames.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Privately owned fuel distributor with depots on Tyneside, Teesside, The Vale of York, Bedfordshire, Hertfordshire, East Anglia, East and West Midlands, Lincolnshire and Essex. Delivering Heating Oil/Kerosene; Aga Additive; Red Diesel/Gas Oil; Derv/White Diesel, AdBlue and Future Fuels HVO and Shell GTL Fuel from the Tweed to the Thames.