Abby Smith was great - above & beyond in her itinerary creation.
It is too ...
Abby Smith was great - above & beyond in her itinerary creation.
It is too early to say how the overall experience has gone however- this feedback is not requested at the right time - last year, the...
Läs mer
0
Dela
TC
Trusted Customer
Feefo-verifierat
9 years ago
Vad Trusted Customer sa om NST:
Bit of a mixed bag!
Adding all of the passenger information into the trip manager portal would have been very time-consuming and cumbersome. The timings were all out so we had to add in new activities to fill the...
Läs mer
Vicky
NST
9 years ago
Thank you for your feedback, Ruth. We’ve made some tweaks to the trip manager portal to improve the user experience following similar feedback. I’m sorry to hear the itinerary timings didn’t match your requirements and we’ll look to improve on this should you choose to travel with us again.
0
Dela
TC
Trusted Customer
Feefo-verifierat
9 years ago
Vad Trusted Customer sa om NST:
I would recommend NST as the first port of call when organising a school tr
A very efficient and helpful organisation, capable of flexibility in putting together a bespoke tour. Sean Cope and Kasia Talarowska are both excellent professionals within your organisation. 'My ...
Läs mer
0
Dela
Betrodd kund
Feefo-verifierat
9 years ago
Laura for CEO
Laura is amazing.
1
Dela
Betrodd kund
Feefo-verifierat
9 years ago
Excellent service by NST
Fantastic trip as always. Excellent accommodation. Well organised.
0
Dela
TC
Trusted Customer
Feefo-verifierat
9 years ago
Vad Trusted Customer sa om NST:
Superb customer service from Josh and Jessica. Always quick to reply and l...
Superb customer service from Josh and Jessica. Always quick to reply and look into any queries. Thank you.
0
Dela
Betrodd kund
Feefo-verifierat
9 years ago
fantastic trip/poor booking service
Fantastic trip, poor booking service. Changed dates several times to accommodate NST and they messed me about.
Vicky, Customer Services
NST
9 years ago
Thank you for your feedback and for taking the time to discuss this further with your co-ordinator, Rachel. I’m pleased to hear you’ve been happy with the service we’ve provided over the years although I was sorry to learn that you were disappointed with your most recent experience. Your feedback will be used to improve our service going forward.
Hundreds of destinations. One seamless service
Over the last 55+ years, we’ve perfected the art of effortless school travel. With 100+ worldwide destinations, 20+ subjects and 50+ curriculum-specific trips, it’s no surprise that we’re the UK’s leading school trip company.
We know what it takes to create an unforgettable school trip - let’s make it happen.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Hundreds of destinations. One seamless service
Over the last 55+ years, we’ve perfected the art of effortless school travel. With 100+ worldwide destinations, 20+ subjects and 50+ curriculum-specific trips, it’s no surprise that we’re the UK’s leading school trip company.
We know what it takes to create an unforgettable school trip - let’s make it happen.