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Omdömen för Novuna Personal Finance | Kundtjänstomdömen för {{merchantUrl}} | Feefo

Visar alla 63,416 omdömen

Betrodd kund

12 years ago

Always great

Hitachi Personal Finance

Novuna Personal Finance

12 years ago

Thank you for your comments you are a valued customer Hitachi Personal Finance

Betrodd kund

12 years ago

The process was very user friendly with everything explained in step by step instructions and…

The process was very user friendly with everything explained in step by step instructions and no complicated jargon. When I called the help line number to confirm some details the person was...

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Hitachi Personal Finance

Novuna Personal Finance

12 years ago

We are happy to hear our staff continue to be as helpful as always, and we work hard at delivering excellent customer service so we really appreciate it thank you for your comments. Hitachi Personal Finance

Betrodd kund

12 years ago

was very pleased with the service but would have preferred the actual rate to be…

was very pleased with the service but would have preferred the actual rate to be flagged up earlier, seems slightly underhand to pull people in with a teaser rate then charge more

Hitachi Personal Finance

Novuna Personal Finance

12 years ago

Thank you for your comments, we do however make it clear that the APR quoted at the beginning of the application process is a representative rate and the APR may increase one the application is completed due to the applicants individual circumstances. Thank you for taking the time to leave us feedback. Hitachi Personal Finance

Betrodd kund

12 years ago

I found the service they provided to be very good. They let you know straight away…

I found the service they provided to be very good. They let you know straight away if your application was accepted and then followed up with a phone call to confirm details. Then the money was in my...

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Hitachi Personal Finance

Novuna Personal Finance

12 years ago

Thank you for taking the time to leave such lovely feedback we work hard at delivering excellent customer service so we really appreciate your feedback. Hitachi Personal Finance

Betrodd kund

12 years ago

Excellent service. Very speedy and reasonable interest rate. Definitely will use this service again in…

Excellent service. Very speedy and reasonable interest rate. Definitely will use this service again in future.

Hitachi Personal Finance

Novuna Personal Finance

12 years ago

Thank you for your comments we take great pride in having one of the most competitive rates on the market so we really appreciate your feedback Hitachi Personal Finance

Betrodd kund

12 years ago

Referral took longer than stated but service with call centre was warm and professional.

Hitachi Personal Finance

Novuna Personal Finance

12 years ago

We are happy to hear our staff continue to be as helpful as always, thank you for your comments we will certainly review these and use these to improve our service in the future Hitachi Personal Finance

Betrodd kund

12 years ago

The rate provided was very high compared to what you offered A typical trade trick

Hitachi Personal Finance

Novuna Personal Finance

12 years ago

Betrodd kund

12 years ago

........

Betrodd kund

12 years ago

Fast. Efficient. Easy to use website

Betrodd kund

12 years ago

It took a while for the funds to be credited but other than that the…

It took a while for the funds to be credited but other than that the service was excellent. I need to contact someone now to update my address.

Hitachi Personal Finance

Novuna Personal Finance

12 years ago

Thank you for your comments, it usually only takes 48 hours for the funds to appear in your account, to change your address simply ring our customer service team on 0844 375 5500 and they will be happy to help you. Thank you for taking the time to leave feedback. Hitachi Personal Finance