Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Norton Finance Recensioner

Visar alla 1,373 omdömen

Mrs Jane Shovelton AND Mr Andrew Shovelton

Feefo-verifierat

6 years ago

Vad Mrs Jane Shovelton AND Mr Andrew Shovelton sa om Norton Finance:

Excellent

Betrodd kund

Feefo-verifierat

6 years ago

It takes too long to arrange a loan for an existing customer

Whilst I am very grateful for the loan, I don't believe it should have taken 2 weeks to arrange being that I have been paying you every month for 3 years. A new customer fair enough but 2 application...

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Nick Morton

Norton Finance

6 years ago

Thank you for taking the time to provide your feedback.We understand the issues that you have raised, however the process requires us to obtain up to date details and provide you with the necessary information to meet the current regulations.We are glad to see that you are satisfied with the loan and hope this clarifies the points you have made, but please accept our apologies for any inconvenience caused.

Betrodd kund

Feefo-verifierat

6 years ago

Easy transaction

Great service ! Such an easy process from start to finish. Stress free & quick

Betrodd kund

Feefo-verifierat

6 years ago

Open honest and thorough

Very patient and very thorough in the way in which they conducted their work they open and honest

Betrodd kund

Feefo-verifierat

6 years ago

Ok but not fantastic, was forced into taking a loan out with a higher repayment !! And not impressed

Nick Morton

Norton Finance

6 years ago

Thank you for taking time to provide feedback on the service you received from us. We're sorry to see that you were not fully satisfied with the service you received.After a review of your circumstances the available options were identified and you then decided to proceed with the chosen option. Once again apologies if you feel that your initial expectations were not able to be met.

Mrs Michelle Webster AND Mr Ian Webster

Feefo-verifierat

Nottingham

6 years ago

Vad Mrs Michelle Webster AND Mr Ian Webster sa om Norton Finance:

very professional service.

Would definitely use again in the future. Our advisor worked hard to get the loan we needed.

Betrodd kund

Feefo-verifierat

6 years ago

Excellent service highly recommend

Excellent service throughout would highly recommend. They really helped in a difficult situation, very personal service with sensitive information - THANK YOU!

Betrodd kund

Feefo-verifierat

6 years ago

Excellent service

The personnel were friendly through out the process. All appointments kept on time.

Betrodd kund

Feefo-verifierat

6 years ago

Short term solution

I would recommend Norton Finance as a business to use, if you can't get the finances you need from a High St Bank.

Betrodd kund

Feefo-verifierat

6 years ago

Handled everything with care and understanding and kept me well informed as things progressed.

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Feefo Trusted Service Awards

Våra oberoende utmärkelser uppmärksammar de varumärken som är bäst på kundservice. Vinnarna utses baserat på de betyg de får från sina kunder.

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Norton Finance Omdömen

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