Thank you for taking the time to provide your feedback. We're sorry for the miscommunication and understand how frustrating this experience would have been. This is not the standard of service we strive to provide for our customers.
We have investigated the matter and provided feedback to the relevant team member to help ensure better customer outcomes in the future.
I understand that a member of our Sales Care team contacted you yesterday and confirmed that your cover is in place. We appreciate the opportunity to clarify the situation and resolve your concerns.
If there is anything further we can assist you with, please don't hesitate to reach out. Thank you again for your feedback, as it helps us continue to improve our service.
Kind regards,
Stephen
NobleOak - Operations Manager
0
Dela
Betrodd kund
Feefo-verifierat
1 month ago
Life insurance
Great service and sorted in a few days
0
Dela
MS
Mariska Setionago
Feefo-verifierat
1 month ago
Vad Mariska Setionago sa om NobleOak Life Limited:
Great service
0
Dela
Betrodd kund
Feefo-verifierat
1 month ago
Good communication
Aaron was nice to talked through and able to explain and respond to my inquiries in the soonest possible time. Will recommend highly to my family and friends.
0
Dela
PU
Primali Udawatta
Feefo-verifierat
AUS
1 month ago
Vad Primali Udawatta sa om NobleOak Life Limited:
Professional
Professional and courteous staff… easy to talk and explained everything I need
0
Dela
MG
Michael Gainer
Feefo-verifierat
AUS
1 month ago
Vad Michael Gainer sa om NobleOak Life Limited:
Good experience
Good customer service and gave a good quote. Easy to get approval after a few questions.
0
Dela
Betrodd kund
Feefo-verifierat
1 month ago
Exceptional service.
Great service and very friendly. Customer service willing to go the extra mile.
0
Dela
RL
Regina Lemaiyan
Feefo-verifierat
AUS
1 month ago
Vad Regina Lemaiyan sa om NobleOak Life Limited:
Effective the agent was resourceful,thus able to answer the questions that
Effective and efficient on boarding. I would definitely recommend it. Premiums are lower as compared to the previous l had.
0
Dela
TW
Toby Willson
Feefo-verifierat
AUS
1 month ago
Vad Toby Willson sa om NobleOak Life Limited:
Lovely and easy to deal with.
0
Dela
AK
Anju Kumar
Feefo-verifierat
1 month ago
Vad Anju Kumar sa om NobleOak Life Limited:
Chris was very detailed in explaining the policy and very professional
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
