Ordered on line. Fast delivery keeping me up to date with the arrival in store. When in the store the service was very fast and the staff were friendly and polite.
Same order was sent to my old address, as the system wouldn't let me change it. I was charged twice, which took a bit of sorting out. All good now, though
Sharon Arikanathan
Next
1 year ago
Thank you for your positive feedback. We're sorry to see that you didn't feel the service we provided met our usual 5-star standard. Your feedback is incredibly valuable to us and will be considered for future improvements to our service. Thank you for sharing your thoughts with us.
We're really sorry you have not received your discount Farirai Barbara. We appreciate you flagging it for us, as this is definitely not the service we want our customer service team to provide. To get this sorted out for you, please send us an email at feefo_queries@next.co.uk.
Purnima Kedari
Next
1 year ago
We're really sorry you have not received your discount Farirai Barbara. We appreciate you flagging it for us, as this is definitely not the service we want our customer service team to provide. To get this sorted out for you, please send us an email at feefo_queries@next.co.uk.
I have been a customer of next for many many years at least 20. Their customer service is second to none. The staff in the rushmere shopping store has always been and is very pleasant and helpful....
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.