Avoid at all cost!!
Slept on the floor for over 5 weeks because it took this long for the correct bed legs to arrive.
Seems a lot of people have the same problem with the appalling service and...
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Jamie Welch
MyBedFrames
7 years ago
Firstly please accept my sincere apologies. Our suppliers sent the incorrect legs and then were out of stock. Our suppliers had no date for the legs and were giving us the run around on dates which kept changing. We have put a process in with Serene our suppliers so that this does not happen again.
I am so sorry for the inconvenience that was caused and we do take your criticism on board. Again please do accept our apologies.
Produktomdömen
Köpdatum: 25/12/2018
0
Dela
Betrodd kund
7 years ago
I only received part order and had to cancel 2 beds because you couldn’t meet my delivery date. I was given assurance that if I ordered by 5pm on a certain day then my delivery would be for the date...
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Jamie Welch
MyBedFrames
7 years ago
Thank you for your review and I am sorry you had to cancel two of the beds but these were in stock when you called but by the time the order was placed these were sold as stock was low and the assurance given was if the order was placed then and not 4 hours later as we are unable to know what orders will be placed throughout the day.
Thank you for your review and I am pleased you found the bed to be great value.
Köpdatum: 19/01/2019
0
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om MyBedFrames:
The service was excellent, fully informed all the time of what was happening. Delivered in time be both men were v pleasant and friendly.
Delighted with the double bed looks and feels great !
Jamie Welch
MyBedFrames
7 years ago
Thank you for your review and I am pleased you found that the double bed looks and feels great
Parts missing. waited ages for them to come instead of a next day delivery, wont be using again.
Jamie Welch
MyBedFrames
7 years ago
Please accept my apologies for this as we had issue's with our supplier not having stock. We did offer an alternative model but accept you wanted to wait till the correct parts were back in stock.
Brilliant product and service. Came on time and staff on the other end of the phone were fantastic. My daughter ordered her bed from this company and she recommended them to me. I will also recommend...
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Jamie Welch
MyBedFrames
7 years ago
Thank you for your review and I am pleased that you will also recommend to all your friends.
Produktomdömen
Köpdatum: 25/11/2018
0
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om MyBedFrames:
Everything was undertaken exactly as expected which in todays world is
unusual but very welcome
Jamie Welch
MyBedFrames
7 years ago
Thank you for taking the time to review.
Köpdatum: 15/01/2019
0
Dela
Betrodd kund
7 years ago
Great service and great bed, very happy!
Jamie Welch
MyBedFrames
7 years ago
Thank you for your review and I am pleased to see you are very happy.
MyBedFrames offer a huge selection of bed frames and bedsteads, mattresses and sofa beds, saving you up to 60% off the RRPs of many of the products in our range.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
MyBedFrames offer a huge selection of bed frames and bedsteads, mattresses and sofa beds, saving you up to 60% off the RRPs of many of the products in our range.
