Need to think about letting the customer know that delivery will be by two different deliveries if beds and mattress ordered
MyBedFrames
MyBedFrames
10 years ago
Thank you for your review. We do advise this on the order confirmation that multiple items may be delivered at different times and these are booked in with you before delivery however I will pass your comments on.
Jamie Welch
Whilst the quality of the products purchased was adequate the customer service has been some of the worst i've experienced.
My complaint was with the delivery of the items. When the mattresses...
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MyBedFrames
MyBedFrames
10 years ago
Thank you fort your review.I am sorry we have not called but have gone through all our emails and messages and cannot seem to find any from you.I am afraid that we are in the hands of our suppliers regarding the delivery and some will only deliver to kerbside as with lots of couriers they are not insured. Please accept my apologies and I will feed these comments back.
Jamie Welch
Produktomdömen
Köpdatum: 25/05/2016
0
Dela
Betrodd kund
10 years ago
Lack of communication. Didn't get a delivery date. Luckily I was home, when it arrived
Easy to purchase, kept me informed on delivery. Had a small issue with a part being broken, asked for one replacement part although it not effect the assembly of the bed. Company sent mec5...
Service and bed frame was very good, however very dissapointed in delivery of mattress they wouldn't take it up a very wide set of stairs they basically left it on drive !! But they would do it if I...
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Produktomdömen
Köpdatum: 08/05/2016
0
Dela
Betrodd kund
10 years ago
Thank you (Lack of sizes)
Produktomdömen
Köpdatum: 12/05/2016
0
Dela
Betrodd kund
10 years ago
Very helpful when I made an enquiry, bed delivered on time.
Delivered in super quick time, and taken to the room of our choice.
MyBedFrames
MyBedFrames
10 years ago
Thank you for you review and I am glad you were so pleased with the bunk bed. Please accept our apologies regarding the bed guard and had we known we would of had a new dispatched asap.
Jamie Welch
MyBedFrames offer a huge selection of bed frames and bedsteads, mattresses and sofa beds, saving you up to 60% off the RRPs of many of the products in our range.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
MyBedFrames offer a huge selection of bed frames and bedsteads, mattresses and sofa beds, saving you up to 60% off the RRPs of many of the products in our range.
