Good communication. Answered any query I had re the 241 certificate. User friendly on-line site.
0
Dela
Betrodd kund
10 years ago
We were very impressed with the service we received.
They were excellent in advising us with our trip of a lifetime.
0
Dela
Betrodd kund
10 years ago
cruise arrangements ... perfect
We found the staff very very helpful and they listened to our requests and only provided suitable information
0
Dela
Betrodd kund
10 years ago
Once we had paid they showed a lack of interest and became unhelpful.
We will recommend that people avoid this company and personally not use them again.
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Dela
TC
Trusted Customer
Victoria
10 years ago
Vad Trusted Customer sa om My241 Rewards:
Overall, very good.
The first time I called I left disappointed, but I thought I would try again. The next time I was pleasantly surprised. Last very helpful as I didn't know how to use the system.
0
Dela
TC
Trusted Customer
Melbourne, Australia
10 years ago
Vad Trusted Customer sa om My241 Rewards:
Paris to Prague Spring 2017
We were very happy with the assistance given by your representative "Sylvia Lawrence" she was very quick and efficient in dealing with our requirement, but be warned make your decision quickly as we...
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0
Dela
Betrodd kund
10 years ago
Good - Customer service, lived up to expectations but noting My241 at times is not always the best deal available.
Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. Great to hear our cruise consultants looked after you. We are always trying to negotiate the best rates for our customers, however sometimes the cruise companies put out deals that are out of our control, that cannot be used in conjunction with our 241 deals. This occurrence is very unusual however. Our exclusive rates are always changing with new cruises being added on a daily basis. We can see that you have booked with us and we look forward to making it a fantastic experience for you.
0
Dela
TC
Trusted Customer
Ballarat
10 years ago
Vad Trusted Customer sa om My241 Rewards:
Happy with service
Delivered in a quick easy fashion and met my expectations
0
Dela
TC
Trusted Customer
New Zealand
10 years ago
Vad Trusted Customer sa om My241 Rewards:
Poor communication and follow-up.
I am not at all happy at this stage. I haven't yet been on my cruises, but I am still waiting for my tickets and documentation for the first cruise and I leave on my travels in 20 days' time. My...
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Customer Service
My241 Rewards
10 years ago
Thank you for bringing this to our attention. I can see we have been waiting for your cruise line to issue all the documentation to us. Once we have received this I can see we have agreed to express post everything to you. As this was one week ago I have passed your details over to our after sales team who will be in contact shortly to give you an update. We apologise for any inconvenience caused and will chase this through for you then you can start looking forward to your fantastic holiday next month.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
