Very restrictive on cruise options so disappointing in that respect. Could have had far more options booking direct wiith cruise lines
Agent was helpful as far as she could
Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. We are glad your dedicated cruise consultant was helpful when booking your cruise.Our 241 cruise deals are dynamic and therefore change on an almost daily basis.We are constantly working with our partners to add new cruises and itineraries to our program. Therefore we can offer our clients a constantly evolving array of 241 cruises worldwide. We hope you enjoy your upcoming cruise.
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Dela
Betrodd kund
10 years ago
Variety at one place
The representative (Chris Erskine) has always been very helpful. I am not sure the offer is the lowest price. There seems to be a good variety of cruises and cruise companies available and website is...
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Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. We are glad you have always found our cruise consultant to be very helpful. We will pass over this great feedback to him. We are always striving to offer the lowest prices to our customers. Our pricing is dynamic and can change on a daily basis. This is due to the cruise lines who constantly update their pricing. We are glad you had a great user experience on the website and there was a good variety for you to choose from. We hope you enjoy your Alaskan cruise and look forward to welcoming you back when you return.
Kind Regards,
My241 Rewards
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Dela
Betrodd kund
10 years ago
Easy to use
Good communication. Answered any query I had re the 241 certificate. User friendly on-line site.
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Dela
Betrodd kund
10 years ago
We were very impressed with the service we received.
They were excellent in advising us with our trip of a lifetime.
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Dela
Betrodd kund
10 years ago
cruise arrangements ... perfect
We found the staff very very helpful and they listened to our requests and only provided suitable information
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Dela
Betrodd kund
10 years ago
Once we had paid they showed a lack of interest and became unhelpful.
We will recommend that people avoid this company and personally not use them again.
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Dela
TC
Trusted Customer
Victoria
10 years ago
Vad Trusted Customer sa om My241 Rewards:
Overall, very good.
The first time I called I left disappointed, but I thought I would try again. The next time I was pleasantly surprised. Last very helpful as I didn't know how to use the system.
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Dela
TC
Trusted Customer
Melbourne, Australia
10 years ago
Vad Trusted Customer sa om My241 Rewards:
Paris to Prague Spring 2017
We were very happy with the assistance given by your representative "Sylvia Lawrence" she was very quick and efficient in dealing with our requirement, but be warned make your decision quickly as we...
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0
Dela
Betrodd kund
10 years ago
Good - Customer service, lived up to expectations but noting My241 at times is not always the best deal available.
Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. Great to hear our cruise consultants looked after you. We are always trying to negotiate the best rates for our customers, however sometimes the cruise companies put out deals that are out of our control, that cannot be used in conjunction with our 241 deals. This occurrence is very unusual however. Our exclusive rates are always changing with new cruises being added on a daily basis. We can see that you have booked with us and we look forward to making it a fantastic experience for you.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
