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Omdömen för Mundy Cruising | Kundtjänstomdömen för {{merchantUrl}} | Feefo

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Betrodd kund

Feefo-verifierat

10 years ago

Personal and nice.

Produktomdömen

Köpdatum: 29/10/2015

Betrodd kund

Feefo-verifierat

10 years ago

They look after all our needs whether we know them or noy.

Produktomdömen

Köpdatum: 30/10/2015

Betrodd kund

Feefo-verifierat

10 years ago

Efficient

Produktomdömen

Köpdatum: 21/10/2015

Betrodd kund

Feefo-verifierat

10 years ago

Mundy Cruising have the most helpful cruise magazine

Produktomdömen

Köpdatum: 09/10/2015

Betrodd kund

Feefo-verifierat

10 years ago

Always there to help and advise. It is a very special relationship that gives you…

Always there to help and advise. It is a very special relationship that gives you so much confidence .

Produktomdömen

Köpdatum: 09/10/2015

Betrodd kund

Feefo-verifierat

10 years ago

As expected.

Mundy Cruising

10 years ago

Many thanks for taking the time to let us know what you thought of your cruise with Regent Seven Seas. We’re sorry to hear that you found it inferior to Seabourn and have passed on your comments to the cruise line. If you’d like us to highlight anything further please do call on 020 7399 7670 and we’d be happy to do so. Best regards Sharon

Produktomdömen

Köpdatum: 04/10/2015

Betrodd kund

Feefo-verifierat

10 years ago

They know what they are doing and holiday arrangements are made which work and means…

They know what they are doing and holiday arrangements are made which work and means you can relax whilst enjoying the trip

Produktomdömen

Köpdatum: 02/10/2015

Betrodd kund

Feefo-verifierat

10 years ago

We booked two Cunard cruises via Eleri Parry just before she left and she promised…

We booked two Cunard cruises via Eleri Parry just before she left and she promised that the person taking over our account would call. We haven't heard a thing so booked a 2016 Celebrity cruise in...

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Mundy Cruising

10 years ago

Many thanks for responding to our feedback email and also for your time earlier today. Once again I’d like to apologise for the failings in our service on this and your previous cruise. Once Eleri left the company you should have been contacted by one of our cruise consultants, as you were advised. Having investigated this it is clear our process to ensure all clients receive a concierge call a few weeks prior to departure failed and this has prompted a change in the way we work to ensure this is a completely robust procedure. Thank you for the opportunity to redeem ourselves with you existing booking, this will be looked after by Theresa, our Senior Cruise Consultant who will be in touch to introduce herself and I am of course always on hand should you wish to speak to me, my direct line is 020 7399 7640. Best regards Alex

Betrodd kund

10 years ago

Alex Thanks for the call and the feedback. As I mentioned, I accept that everyone makes a mistake every now and again and it is how they recover from it which makes the difference. This issue has now been recovered and we look forward to the call from Theresa (and our next cruise). Regards

Produktomdömen

Köpdatum: 01/10/2015

Betrodd kund

Feefo-verifierat

10 years ago

Darren has been most helpful, knowledgeable and responsive with all our queries for two recent…

Darren has been most helpful, knowledgeable and responsive with all our queries for two recent mini-cruises.

Produktomdömen

Köpdatum: 01/10/2015

Betrodd kund

Feefo-verifierat

10 years ago

Efficient and responsive. The only point I can think of is that, on reflection, it…

Efficient and responsive. The only point I can think of is that, on reflection, it would have been good to have been asked if I was interested in last minute upgrades as sailing day approached.

Produktomdömen

Köpdatum: 26/09/2015

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Mundy Cruising Omdömen

Cruise on Silver ShadowFler omdömen om denna produkt (5)Visa produktwebbplats

Cruise on RivieraFler omdömen om denna produkt (4)Visa produktwebbplatsLittle niggles such as the long wait for breakfast in the main dining room , wrong or missing orders but overall very pleased with the boat and the service.

Cruise on Queen Mary 2Fler omdömen om denna produkt (4)Visa produktwebbplatsLuxurious

Cruise on Seabourn SojournFler omdömen om denna produkt (3)Visa produktwebbplats

Cruise on Seabourn SojournFler omdömen om denna produkt (3)Visa produktwebbplatsA great product. Service outstanding. Food quality varied a little

Cruise on MarinerFler omdömen om denna produkt (3)Visa produktwebbplatsWe found Mariner inferior to Seabourn in many ways. The change in ownership of Regent is starting to show in many ways such as staff approach and food quality.

Cruise on Wind SurfFler omdömen om denna produkt (2)Visa produktwebbplatsWe have used Wind Star 6 times and I think we have travelled on Wind Surf 3 times always enjoying the holiday both for the ship itself especially, good food and excellent service trained and...Läs mer

Cruise on Queen ElizabethFler omdömen om denna produkt (3)Visa produktwebbplatsShip was great, Grilles Suite was excellent and the food was very good. We're looking forward to our 'round the UK' cruise in the same suite in 2016.

Cruise on Queen ElizabethFler omdömen om denna produkt (3)Visa produktwebbplatsFabulous ship, excellent service and cabin steward. Fixed dinner times not ideal for us but our request for table for 2 was honoured (not on Fred Olsen). However retrieval of car and keys was...Läs mer

Cruise on RivieraFler omdömen om denna produkt (4)Visa produktwebbplatsVery comfortable ship, smiling service and excellent food.

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