We no longer feel we get either good service or value for money. A shame really as we've used Mundy for some time and feel quite let down.
Alexander
Mundy Cruising
10 years ago
Thank you for taking the time to leave us your feedback and my appreciation to Mrs Digby for discussing this with me further. I’m sorry that our service levels and value for money fell below your expectations and that we were not clear on the most recent quote we gave you. I’ve taken note of your comments and we’ll ensure that in future our communication remains at the high standard you have previously enjoyed over the years. Should you give us another opportunity in the future I’ll ensure that we provide you with more clarity on the cost and would be delighted to look after your holiday arrangements personally.
as a novice cruiser, I received step by step advice and information from firstly, Darren and then Teresa, who was such a help in answering all my queries and guided me through all the process of...
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Köpdatum: 03/08/2016
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Caroline
Feefo-verifierat
10 years ago
Vad Caroline sa om Mundy Cruising:
The Mundy team were very patient and helpful throughout (notwithstanding my requesting numerous different quotes prior to settling on the final choices)!
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.