They were very good at sorting everything out and giving information and also for gently chasing me when I hadn't completed all the paperwork needed. I had always booked direct before but they...
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Köpdatum: 07/09/2019
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Mr. Adrian Mifsud
Feefo-verifierat
London
7 years ago
Vad Mr. Adrian Mifsud sa om Mundy Cruising:
We got the reservation confirmed in good time and besides we had good communications and advise after we confirmed our bookings
Very professional service. Need to manage offers from their cruise lines better. Its a pity to lose out on an offer (eg. shipboard credits) because we booked a few days before that offer was released.
Produktomdömen
Alexander
Mundy Cruising
7 years ago
Thank you very much for taking to time to provide this feedback. I’m very sorry to hear that you were disappointed by your experience with Crystal Cruises. I’ve pass your comments on to the cruise line for their reference. If you’d like me to raise a formal complaint then please do email me directly (alexander@mundycruising.co.uk) and I can do this on your behalf.Best regardsAlex LoizouDirector of Sales & Marketing
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.