The link from Mower Magic to the parts website did not work properly. I wasted 1.5 hours before I gave up and telephoned my order through.
There was no offer to make any arrangement for a return or...
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Mower Magic Ltd
Mower Magic Ltd
14 years ago
Hi there I'm sorry to hear of problems with this order. I do not know the specifics about which "link" did not work, but I am interested to know so that we can fix that. Again I don't have a record of which parts were wrong - did we send them wrong or were they ordered wrongly? Please note that "Special Order" spare parts are not returnable as we have to get them in specially for the customer. I'm happy to look into this for you if you contact me directly.
Köpdatum: 15/11/2011
0
Dela
Betrodd kund
Feefo-verifierat
14 years ago
Next day delivery great!!
Köpdatum: 07/11/2011
0
Dela
Betrodd kund
Feefo-verifierat
14 years ago
Very good quick service, delivered without fuss at sensible price.
The money was taken from my account on ordering but the goods not dispatched for over a week. This is not a good policy. Monies ideally should only be taken on dispatch.
Mower Magic Ltd
Mower Magic Ltd
14 years ago
Thanks for the feedback. Currently all orders are paid at time of ordering. We will take your feedback on board for the future.
Mower Magic is a family run business, where customer care is the main priority. We can give our customers the whole package, from the moment you think you like the look of a product, right through to the after sales service. . Also see our sister site,
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Mower Magic is a family run business, where customer care is the main priority. We can give our customers the whole package, from the moment you think you like the look of a product, right through to the after sales service. . Also see our sister site,