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Markel Direct Omdömen

http://www.markeluk.com

EXCEPTIONELL

Tjänst

4.7

522

619

omdömen under det senaste året

Visar alla 3,871 omdömen

Betrodd kund

Feefo-verifierat

1 year ago

Swift and efficient

Matter dealt with swiftly and to my satisfaction.

Betrodd kund

Feefo-verifierat

1 year ago

Professional Service Provider

Excellent service from the first point of contact.

Dr Ward

Feefo-verifierat

1 year ago

Vad Dr Ward sa om Markel Direct:

Hard search

Very disappointed as a hard search was carried out which has impacted my credit rating. This was not made clear to me prior to purchasing.

Izzy

Markel Direct

1 year ago

Hi there, Thank you for taking the time to write a review. I'm sorry to hear you weren't aware of the hard credit check. Your installment agreement is handled by Premium Credit Ltd, who sends several e-mails to you after the policy has been set up, to let you know about the stages/processes involved in setting up the monthly direct debit credit agreement. Before purchasing a policy, information is provided online, or over the phone, explaining that Premium Credit may use a credit reference agency which could leave a record of the search on your credit file. If there is anything else we can help with please let me know. Kind regards, Izzy

Betrodd kund

Feefo-verifierat

1 year ago

Prompt, efficient very helpful and straight foward company to deal with. The member of staff handling my enquiry was easy to talk to and answered my questions clearly

Betrodd kund

Feefo-verifierat

1 year ago

Betrodd kund

Feefo-verifierat

1 year ago

Helpful

Helpful people but some delay in getting a quote back to us.

Izzy

Markel Direct

1 year ago

Hi there, Thank you for taking the time to write a review. I'm sorry to hear that there was a delay in getting a quote back to you, I understand that this would be frustrating. As the policy was a renewal, this had to be reviewed by our underwriters, which caused a delay in getting your quote over to you. If there is anything else we can help with please let me know. Kind regards, Izzy

Betrodd kund

Feefo-verifierat

1 year ago

Good service

Great service, simple to set up and continues to be good value.

Betrodd kund

Feefo-verifierat

1 year ago

Good service

Good understanding of what I needed. Reasonable rates and efficient service. The personnel was always helpful and friendly.

Miss Nurrish

Feefo-verifierat

Plymouth

1 year ago

Vad Miss Nurrish sa om Markel Direct:

Highly recommend

It has been easy to do, all information sent promptly and updated and option to pay in installments as a CIC has been handy.

Betrodd kund

Feefo-verifierat

1 year ago

Straightforward and personable staff.

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