I am concerned that the direct debit payments are made through another company and can incur…
I am concerned that the direct debit payments are made through another company and can incur hefty charges. I would prefer to pay my annual fee rather than be bombarded with so many emails from a...
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Markel Direct
Markel Direct
12 years ago
Good afternoon,
Steve from Markel Direct here. Thank you for taking the time to talk to me this afternoon – again, I apologise that you were inconvenienced by the direct debit set up process. I can confirm that, as requested, I’ve now moved your payment onto an annual basis, so thank you for sticking with us and giving us the opportunity to put things right.
If I can be of any further assistance, please don’t hesitate to call me on 0845 688 2500.
Kind regards,
Steve
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Dela
Betrodd kund
12 years ago
I had to telephone with queries and the gentleman was friendly and very helpful and I…
I had to telephone with queries and the gentleman was friendly and very helpful and I was then able to proceed with my insurance.
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Dela
Betrodd kund
12 years ago
Friendly helpful efficient
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Dela
Betrodd kund
12 years ago
I spoke with no one so can't say I can rate your customer service but as…
I spoke with no one so can't say I can rate your customer service but as an IT platform your setup is swift and straightforward.
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Dela
Betrodd kund
12 years ago
Easy to access, quick and effcient response, good follow up and easy acces to documentation
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Dela
Betrodd kund
12 years ago
The company and team's efficience was/is very good.
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Dela
Betrodd kund
12 years ago
good prices, easy to use website
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Dela
Betrodd kund
12 years ago
Very helpful and friendly staff.
0
Dela
Betrodd kund
12 years ago
Great service and advice provided!!!
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Dela
Betrodd kund
12 years ago
Good web-based information, easy to use and well backed up by phone when I needed…
Good web-based information, easy to use and well backed up by phone when I needed to check some of the policy information.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.