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Omdömen för Markel Direct | Kundtjänstomdömen för {{merchantUrl}} | Feefo

Visar alla 3,871 omdömen

Betrodd kund

Feefo-verifierat

2 months ago

Terrible They charged me a late payment fee on my first payment even though I didn't receive the letters (they went into Junk folder), then I realised the direct debit wouldn't go through as they had...

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Ariana Greenwood

Markel Direct

2 months ago

Hi there, Thank you for taking the time to share your feedback. I'm very sorry to hear about your experience and the issues you’ve encountered. I understand how frustrating this must have been. This is not the experience we aim to provide, and we appreciate you bringing it to our attention. I believe my colleague Evan has attempted to contact you and has sent a follow-up email to look into this further and help resolve any issues. If there is anything else we can help with, please do not hesitate to get in touch with us on 0800 640 6600. Best wishes, Ariana

Mrs Turner

Feefo-verifierat

GBR

2 months ago

Vad Mrs Turner sa om Markel Direct:

Right price for the right cover

Patrick Hill was helpful and friendly. He was able to answer questions without problem. The cover we received was what we needed, no more, no less which is why it was so much cheaper than our last...

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Mr Demendonca

Feefo-verifierat

GBR

2 months ago

Vad Mr Demendonca sa om Markel Direct:

Markel A1 Service

It was excellent very accomplished delivery of insurance explanation..

Betrodd kund

Feefo-verifierat

2 months ago

Very helpful, efficient and made the renewal process strait forward.

Betrodd kund

Feefo-verifierat

2 months ago

Good company to use

Efficient and polite

Betrodd kund

Feefo-verifierat

2 months ago

Simple, fast and does what it says on the tin

Mr Lane

Feefo-verifierat

2 months ago

Vad Mr Lane sa om Markel Direct:

The Services okay the problem I had is I had my van broken into and they stole some tools but because the tools were so old, I didn’t have receipts for them so they wouldn’t pay me so this will be...

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Ariana Greenwood

Markel Direct

2 months ago

Hi Mr Lane, Thank you for taking the time to write a review. I'm sorry to hear about your experience. I understand how frustrating this can be, particularly at an already difficult time. Our customer service team attempted to contact you on 04/06/2026 and sent a follow-up email to discuss your claim. If you would like us to revisit this, please do get in touch with us on 0800 640 6600 as we’d be happy to look into it further. Best wishes, Ariana

Betrodd kund

Feefo-verifierat

3 months ago

Given all information needed to make decision without being pressured.

The agent I spoke to, Roy Chizana, was polite, personable, professional and very helpful. He listened to me, and took the time to ensure that he found the best policy and cover for our small over...

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Mrs Holden

Feefo-verifierat

GBR

3 months ago

Vad Mrs Holden sa om Markel Direct:

Very helpful, clear information on policy required

Seth was very helpful & gave clear information on the policy I required. The quote was given quickly & was the best quote offered. Very pleased. Thank you

Mr Feeney

Feefo-verifierat

GBR

3 months ago

Vad Mr Feeney sa om Markel Direct:

Content

Very easy to navigate markel direct website, for me all questions and information are easy to access.

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