Generally they are always good and helpful when I need to speak to them about cover details.
0
Dela
Betrodd kund
Feefo-verifierat
2 months ago
0
Dela
MH
Mrs Hynes
Feefo-verifierat
2 months ago
0
Dela
MM
Mrs Metcalfe
Feefo-verifierat
GBR
2 months ago
Vad Mrs Metcalfe sa om Markel Direct:
Short, sweet and no hassle.
The gentleman I spoke to was very helpful and patient. Put me at my ease and, ran me through the procedure with great proficiency.
0
Dela
MW
Mrs Williams
Feefo-verifierat
GBR
2 months ago
Vad Mrs Williams sa om Markel Direct:
Assured competence always available
Always professional and helpful Efficient knowledgeable I have no hesitation in continuing with their expertise
Thank you
0
Dela
MD
Mr Durham
Feefo-verifierat
2 months ago
0
Dela
Betrodd kund
Feefo-verifierat
2 months ago
I have not had cause to claim on their service.
They have not implemented the correct wording on my policy even though I have contacted them several times about it.
Ariana Greenwood
Markel Direct
1 month ago
Hi there,
Thank you for your feedback and for bringing this to our attention.
I’m sorry to hear about the issue with your policy wording and for any frustration this may have caused. My colleague Thomas tried to contact you on 18/06/2026 and has also sent a follow-up email to ensure this gets looked into properly and resolved as quickly as possible.
If there is anything else we can help with, please do not hesitate to get in touch with us on 0800 640 6600.
Best wishes,
Ariana
0
Dela
Betrodd kund
Feefo-verifierat
2 months ago
0
Dela
TW
TW
Feefo-verifierat
GBR
2 months ago
Vad TW sa om Markel Direct:
Great service, really helpful advisor when I need advice. Been with them years.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.