Really simple, respond quickly to any questions. Value for money.
0
Dela
Betrodd kund
Feefo-verifierat
2 months ago
Highly recommend
Great value for money and easy forms etc
0
Dela
Betrodd kund
Feefo-verifierat
2 months ago
Sales team keep calling even though the policy is set to auto-renewal
I received 5 calls from different salespeople before my policy was expiring, even though it was set to auto-renewal
Ariana Greenwood
Markel Direct
2 months ago
Hi there,
Thank you for taking the time to write a review.
I’m sorry for the frustration caused by the number of calls you received ahead of your renewal. I understand you have since spoken with our Customer Service team, who have explained the reason for the volume of calls made at that time.
We appreciate your feedback regarding the volume of calls and your contact preferences, and this has been noted to help improve future communications.
If there is anything else we can help with, please do not hesitate to get in touch with us on 0800 640 6600.
Best wishes,
Ariana
0
Dela
Betrodd kund
Feefo-verifierat
2 months ago
0
Dela
MG
Mr Gontar
Feefo-verifierat
GBR
2 months ago
Vad Mr Gontar sa om Markel Direct:
Friendly and efficient.
Always an excellent service over many years. Very keen to clear up enquiries and put my mind at rest over questions.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.