Excellent quality! Lovely personal touch with the handwritten note too!
Produktomdömen
Köpdatum: 03/06/2023
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Dela
IM
Imogen
Feefo-verifierat
Hertfordshire
2 years ago
Vad Imogen sa om MANCUB:
Really recommend! Super quick delivery, great customer service and beautiful quality of the clothes! Can’t wait to give to my husband and son for Father’s Day!
I still have not received my order I go on holiday tomorrow and it’s a holiday outfit for myslef and my son
Dominique Morton
MANCUB
2 years ago
Hi Gareth,
Thanks for taking the time to leave this feedback and sorry to hear your parcel hasn't arrived. It should have been with you by 26th May. I have been in touch with the courier and have sent you an email with further details.
I have refunded your delivery charge, and if you no longer require the items we will cover the cost of your return postage.
I hope you have a great holiday, and apologies again your items didn't arrive in-time.
Thanks,
Dominique
MANCUB
The 2 shirts were delivered very quickly, and were of a good material. They fitted exactly as expected from the size guide and there was a handwritten “thank you for purchasing” message inside the...
Excellent service, quality product! Everything was on point, even down to the packaging and a hand written thank you note. Will be shopping here over and over!
I am not one to leave reviews but this was my second order and it was perfect like the first. Quality material, beautifully packed with a personal note so I would 10% recommend!
Mancub sent the package to the billing address, not the shipping address. Fortunately this wasn’t too much of an inconvenience for me, but is a pretty big mistake!
Dominique Morton
MANCUB
3 years ago
Hi Thomas,
Thanks for highlighting this. At the time your order was placed there was a glitch in our website that prevented customers from entering a shipping address, and also allowed you to place orders without paying for shipping.
We're sorry the order wasn't shipped to the address at which it was required, but pleased to hear it wasn't too much of an inconvenience for you. I would offer to refund the delivery cost but since there wasn't one charged there is nothing to refund.
The glitch was quickly fixed and if you do order with us again you can rest assured the order will be delivered to your designated shipping address.
I hope you're enjoying the shirts and being MANCUB!
Best wishes,
Dominique
Mother of MANCUB
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
