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Omdömen för MagicBreaks | Kundtjänstomdömen för https://www.feefo.com/reviews/magicbreaks | Feefo

Visar alla 7,801 omdömen

Betrodd kund

Feefo-verifierat

12 years ago

best ever service hazel my travel advisor was brilliant always on time on response with…

best ever service hazel my travel advisor was brilliant always on time on response with help ful advice will always reccomend world travellers to anyone at the moment booking my next holiday to...

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MagicBreaks by World Travellers

MagicBreaks

12 years ago

Thank you for your valuable feedback with regards your booking with MagicBreaks by World Travellers. This feedback regarding the booking service provided by Hazel is extremely useful and allows us to regularly monitor the service we provide. We do hope that we can be of further help and assistance to you in the future. Thanks again for taking the time to complete the Feefo service review for MagicBreaks by WorldTravellers. Sara Faulkner Customer Feedback Team customerfeedback@worldtravellers.co.uk

Betrodd kund

Feefo-verifierat

12 years ago

Friendly very helpful staff who gave good advice. Have recommended them to my friends

MagicBreaks by World Travellers

MagicBreaks

12 years ago

Thank you for your valuable feedback on the Disney Hotel Cheyenne, it is greatly appreciated. We do hope we can be of further help and assistance in the future. Thanks again for taking the time to complete the Feefo service review for MagicBreaks by WorldTravellers. Sara Faulkner Customer Feedback Team

Betrodd kund

Feefo-verifierat

12 years ago

The hotel being a Disney franchise was a disgrace. Breakfast was the cheapest slop I've…

The hotel being a Disney franchise was a disgrace. Breakfast was the cheapest slop I've eaten. Rooms were uncomfortable and no toiletries . Tiny towels. Staff in housekeeping robbed us of our cash in...

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Betrodd kund

12 years ago

I told this hotel was going to be quality. Don't bother going - it's RUBBISH ??

MagicBreaks by World Travellers

MagicBreaks

12 years ago

We are sorry to learn that you were disappointed with certain aspects of your recent visit to Disneyland Paris booked with MagicBreaks by World Travellers. We haven't had any recent other such reported issues at Sequoia Lodge but we would of course welcome the opportunity to review this fully and raise the salient points with Disneyland Paris on your behalf and would ask you to email us full details, including your booking details, to us at customerfeedback@WorldTravellers.co.uk. As you travelled in May 2013 this may be a little too late for them to fully investigate however the feedback is always invaluable to help increase standards for future visits and other customers.

Betrodd kund

Feefo-verifierat

12 years ago

Booked to take the kids to eurodisney oct 2013 and had nothing but problems reguarding…

Booked to take the kids to eurodisney oct 2013 and had nothing but problems reguarding price and what the money included also the lady that dealt with us never phoned back when I left a message and...

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MagicBreaks by World Travellers

MagicBreaks

12 years ago

We are sorry to learn of your dissatisfaction with regards your recent booking to Disneyland Paris with MagicBreaks by World Travellers. I have looked into your file and can see that one of my team leader's dealt with your concerns at the time and also compensated for the price queries as a gesture of goodwill. With regards to the in resort queries which you fed back directly to Disney these were responded to and all correspondence was sent. Sometimes this is out of our hands to resolve to your satisfaction as it is in the hands of the principal and their decisions on customer service, in this case Disneyland Paris. I would ask that you do try us again so that we can show that your previous experience is not the norm and if you do wish to take up my offer please contact me or one of my team leaders personally. Many thanks for taking the time to give your feedback. This helps to constantly improve standards. Regards Adam Swift Director customerfeedback@worldtravellers.co.uk

Betrodd kund

Feefo-verifierat

12 years ago

Excellent services and a swift holiday booking,

MagicBreaks by World Travellers

MagicBreaks

12 years ago

Thanks again for taking the time to complete the Feefo service review for MagicBreaks by WorldTravellers. Sara Customer Feedback Team

Betrodd kund

Feefo-verifierat

12 years ago

Great service from all I spoke to. Best price and deals around aswell. The agent…

Great service from all I spoke to. Best price and deals around aswell. The agent I spoke to saved my holiday and secured my Eurostar seats while I made my final choice about the holiday. Because of...

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MagicBreaks by World Travellers

MagicBreaks

12 years ago

Thank you for your valuable feedback with regards your recent trip to Disneyland Paris. This feedback is extremely useful to us and allows us to regularly monitor the service we provide. We do hope that we can be of further help and assistance to you in the future. Thanks again for taking the time to complete the Feefo service review for MagicBreaks by WorldTravellers. Sara Customer Feedback Team

Betrodd kund

Feefo-verifierat

12 years ago

Had a great trip and all of my answers pre-travel were answered by Liz, who…

Had a great trip and all of my answers pre-travel were answered by Liz, who was excellent

MagicBreaks by World Travellers

MagicBreaks

12 years ago

Thank you for your valuable feedback with regards your booking with MagicBreaks by World Travellers. This feedback regarding the booking service provided by our reservations consultants is extremely useful and allows us to regularly monitor the service we provide. We do hope that we can be of further help and assistance to you in the future. Thanks again for taking the time to complete the Feefo service review for MagicBreaks by WorldTravellers. Sara Customer Feedback Team

Betrodd kund

Feefo-verifierat

12 years ago

The agent I dealt with over the phone was extremely helpful and I couldn't have…

The agent I dealt with over the phone was extremely helpful and I couldn't have asked for a better service. If everyone that works there is as helpful as the lady I dealt with I would recommend to...

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MagicBreaks by World Travellers

MagicBreaks

12 years ago

MagicBreaks by World Travellers

MagicBreaks

12 years ago

Thank you for your valuable feedback which is greatly appreciated. We do hope we can be of further help and assistance in the future. Thanks again for taking the time to complete the Feefo service review for MagicBreaks by WorldTravellers. Sara Faulkner Customer Feedback Team

Betrodd kund

Feefo-verifierat

12 years ago

Always an exceptional service

MagicBreaks by World Travellers

MagicBreaks

12 years ago

Thank you for your valuable feedback which is greatly appreciated. We do hope we can be of further help and assistance in the future. Sara Customer Feedback Team

Betrodd kund

12 years ago

The company was very helpful no concerns at all. Disney however was rubbish. This was…

The company was very helpful no concerns at all. Disney however was rubbish. This was my 9th visit and I won't be returning. They did not even have the decency to reply to a complaint we made after...

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MagicBreaks by World Travellers

MagicBreaks

12 years ago