Excellent service throughout, couldn’t fault anything. From the first inquiry to the last day everything was organised superbly. Lovely staff if we needed to make contact. The app keeps you on track...
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Amara
Macs Adventure
2 years ago
Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience from start to finish. It’s great to know that our team and the app were able to help keep everything on track and that any issues, like the luggage mix-up, were resolved quickly.
We’re delighted that you were impressed with the service and that you plan to use Macs Adventure again. We can’t wait to help you plan your next adventure!
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Betrodd kund
Feefo-verifierat
2 years ago
0
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IA
Ian
Feefo-verifierat
Sunshine Coast. Queensland. Australia
2 years ago
Vad Ian sa om Macs Adventure:
Somewhat disappointed
I requested to do the Hadrian’s Wall walk west-to-east over 4-nights/5-days (instead of the usual 6-nights/7-days). The app I downloaded, at Macs request, contained our itinerary. Regrettably, it...
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Amara
Macs Adventure
2 years ago
Thank you for your feedback regarding your Hadrian’s Wall walk. We’re sorry to hear about the issues you experienced with the app and the itinerary for your amended 4-night/5-day version of the walk.
We strive to ensure that all our app information is up-to-date and accurately reflects any changes to itineraries. It’s clear that we fell short in this instance, and we understand how frustrating it must have been to deal with incorrect information during your trip.
We will look into this issue to understand what went wrong and ensure that our systems are updated accordingly to prevent similar problems in the future. Your feedback is invaluable in helping us improve our service.
We appreciate your understanding and hope to have the opportunity to provide a smoother experience on your next adventure.
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Betrodd kund
Feefo-verifierat
2 years ago
Macs is the best
Brilliant hotels and walks. Great views and food and would do it again with Macs.
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Dela
Betrodd kund
Feefo-verifierat
2 years ago
Do not recommend
The ap map did not work well, and some of the hikes sucked. We were bit impressed and ended up finding a few, absolutely awesome hikes on our own. I do not think we would use Macs Adventures in the...
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Amara
Macs Adventure
2 years ago
Thank you for your feedback. We are sorry to hear about the issues you experienced during your trip. We strive to provide the best service and accommodations for our customers, and it is disappointing to learn that we fell short in several areas.
To address your concerns thoroughly, we would like to investigate further. We will contact you directly to gather more details and work towards a satisfactory resolution. Your input is valuable in helping us improve our services. Thank you for bringing these matters to our attention.
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SR
Sally Rothwell
Feefo-verifierat
Anchorage
2 years ago
Vad Sally Rothwell sa om Macs Adventure:
The app is excellent. All the information we need
0
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AY
Allan Peter Young
Feefo-verifierat
Santa Cruz, California
2 years ago
Vad Allan Peter Young sa om Macs Adventure:
Outstanding trip.
Macs Adventure arranged an outstanding trip for us. The hotels were first class, of a higher standard than I was expecting given the rather modest cost, the luggage transfer went without a hitch,...
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CC
cereghettisimona Cereghetti
Feefo-verifierat
2 years ago
0
Dela
PM
paul Martin
Feefo-verifierat
Glasgow
2 years ago
Vad paul Martin sa om Macs Adventure:
A well organised tour.
Excellent
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Dela
TE
Terri
Feefo-verifierat
Rancho Palos Verdes
2 years ago
Vad Terri sa om Macs Adventure:
Can't wait till my next Macs Adventure 🥾
The organization of the trip was excellent. I took over someone's cancellation so had nothing to do with any choices. The lodging was for the most part excellent. The breakfasts were wonderful and...
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
