Good evening Jonathan
Just wanted to thank you personally and luxury holiday direct enabling us to travel to Mauritius to celebrate our anniversary….you managed to rearrange our flights at the...
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Köpdatum: 15/05/2026
0
Dela
Betrodd kund
Feefo-verifierat
2 months ago
Always great service and communication. Readily available if issues arise.
The staff were absolutely lovely but the hotel fell short on so many things and although it was all beautiful, there was a LOT of penny pinching and after paying for a ‘luxury’ holiday I felt robbed....
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Shamira
Luxury Holidays Direct
10 months ago
Dear Mrs Lyall
Thank you for sharing your feedback on your recent trip to Mauritius staying at the One&Only Le St Geran. I'm truly sorry to hear that your stay at the One&Only Le St Geran did not meet your expectations. We understand how important comfort and quality are, especially when traveling, and it’s disappointing to know that this experience fell short.
Please know that we take your concerns seriously. We work hard to recommend accommodations that align with our clients’ preferences, and your feedback helps us improve. I’ve already shared your comments with our hotel partner to ensure they’re aware of the issues you encountered.
If you’re open to it, we’d love the opportunity to make this right. Whether it’s assisting with a future booking, offering a gesture of goodwill, or simply ensuring your next experience is seamless, we’re here to help.
Thank you again for bringing this to our attention. Your satisfaction is incredibly important to us, and we hope to restore your confidence in our service.
Warm regards, The Management at Luxury Holidays Direct
Produktomdömen
Shamira
Luxury Holidays Direct
10 months ago
Dear Mrs Lyall
Thank you for sharing your feedback on your recent trip to Mauritius staying at the One&Only Le St Geran. I'm truly sorry to hear that your stay at the One&Only Le St Geran did not meet your expectations. We understand how important comfort and quality are, especially when traveling, and it’s disappointing to know that this experience fell short.
Please know that we take your concerns seriously. We work hard to recommend accommodations that align with our clients’ preferences, and your feedback helps us improve. I’ve already shared your comments with our hotel partner to ensure they’re aware of the issues you encountered.
If you’re open to it, we’d love the opportunity to make this right. Whether it’s assisting with a future booking, offering a gesture of goodwill, or simply ensuring your next experience is seamless, we’re here to help.
Thank you again for bringing this to our attention. Your satisfaction is incredibly important to us, and we hope to restore your confidence in our service.
Warm regards, The Management at Luxury Holidays Direct
Excellent service, from start to finish. Made the holiday run smoothly and good value for money in the choices we had made. we would highly recommend the company and will definitely be using again.
Produktomdömen
Köpdatum: 06/02/2025
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
was good but could have had more variety for the buffet breakfast
Produktomdömen
Köpdatum: 17/02/2025
0
Dela
CC
CARL CAHILL
Feefo-verifierat
Pattingham
1 year ago
Vad CARL CAHILL sa om Luxury Holidays Direct:
Excellent service, made the booking experience easy and always reply quickly to any communication
Two issues, each costing one star.
We asked, when we booked the holiday, that Luxury Holidays Direct contact the hotel and reserve a room in the suite of rooms in the 400 range. When we arrived,...
Shamira at Luxury Holidays Direct was very knowledgeable of Muaritus hotels and resorts. She found the perfect place for our small family. The communication was excellent and she managed to do the...
They delivered professional manner. The particular agent who I have used several times before is Jonathan Winstone. He knows exactly what I like and never fails to deliver.
LuxuryHolidaysDirect.com brings you affordable luxury. We offer fantastic holidays to Mauritius, Seychelles, Maldives, Dubai amongst many other long haul luxury destination... Nothing it's too much for us. Take a look...
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
LuxuryHolidaysDirect.com brings you affordable luxury. We offer fantastic holidays to Mauritius, Seychelles, Maldives, Dubai amongst many other long haul luxury destination... Nothing it's too much for us. Take a look...
