Yes I would travel with them again. The entire experience was first class, from the meet and greet at the airport to transfers (vehicles with Spring Tours were modern and clean), choice of hotels...
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Dale Anderson
Luxury Gold
8 years ago
Our Reservations Department would be more than happy to help you plan your next adventure and we are very pleased to read that this tour surpassed all of your expectations. Furthermore, we are delighted that you were kept well entertained throughout your experience and just as happy to learn that having afternoon tea on the top deck stood out as one of the highlights from your journey.
It makes us happy to read about the features of the tour that made your time in Cambodia and Vietnam so enjoyable. Furthermore, we would like to thank you for writing to us with your thoughts from the trip and we hope that you will join us again soon for another luxurious travelling experience.
Produktomdömen
Köpdatum: 25/10/2017
0
Dela
TC
Trusted Customer
Feefo-verifierat
Bakersfield CA
8 years ago
Vad Trusted Customer sa om Luxury Gold:
I believe that Nilton Carrillo was outstanding as the Tour Director. All aspects of the trip to Peru were first class. A trip of a lifetime.
Dale Anderson
Luxury Gold
8 years ago
We are truly pleased to learn that all of the carefully selected elements of the trip worked together seamlessly to provide you with a wonderful experience in Peru. Furthermore, we are delighted that you had an educational time on the tour and we hope to welcome you back to enjoy many more outstanding journeys with us in the future.
Produktomdömen
Köpdatum: 28/10/2017
0
Dela
TC
Trusted Customer
Feefo-verifierat
8 years ago
Vad Trusted Customer sa om Luxury Gold:
Terrible service compared to comparable Europe trips
Jillian - Head of Operations
Luxury Gold
8 years ago
While we are pleased that you enjoyed the Treasures of the Incas itinerary; we are saddened to learn that you felt the service was not up to the high standards that we are recognised for. As a result we have passed on your feedback to our Operations team for their inquiry. Nonetheless, we sincerely hope that you have taken some lasting memories away from your time in Peru.
Produktomdömen
Köpdatum: 28/10/2017
0
Dela
TC
Trusted Customer
Feefo-verifierat
8 years ago
Vad Trusted Customer sa om Luxury Gold:
It was mostly excellent.
Dale Anderson
Luxury Gold
8 years ago
We are very pleased that you enjoyed your overall experience on the tour. Additionally, we would like to thank you for your thoughts about the lunch stops which we have passed on to our Product Development and Quality Control teams for their review. Moreover, we hope that you have taken many wonderful memories away from your time in the South.
Produktomdömen
Köpdatum: 27/10/2017
0
Dela
TC
Trusted Customer
Feefo-verifierat
8 years ago
Vad Trusted Customer sa om Luxury Gold:
They looked after us well and also organised things in a way that we were prepared for the following day knowing the expectations of timing , dress code etc
Dale Anderson
Luxury Gold
8 years ago
It pleases us to read that you had a seamless journey on your Luxury Gold Vacation and we are happy that you were able to take in all of the sights that you wanted to experience. Furthermore, we hope that you will join us again soon, so that we can help you to tick off the other destinations on your list.
There are so many things that could be improved upon.. The tour director was very knowledgeable but was not engaged with her guest.( Should nott be doing a Gold tour.).The driver was great in respect...
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Sophie - Quality Control Manager
Luxury Gold
8 years ago
When journeying with Insight Vacations, our team is there to ensure that you enjoy the most comfortable and seamlessly stress-free touring experience. Therefore, it disappoints us to learn that you felt the service could be improved. However, our guests’ well-being is our utmost priority and therefore we have passed on these comments to our Operations team, to help make our experiences even better. Nonetheless, we are delighted to read that you had excellent meals and we hope that our Local Experts helped you to connect authentically to your destination.
The entire journey went off without issue. Guide was wonderful and handled everything that popped up..
Dale Anderson
Luxury Gold
8 years ago
At Luxury Gold, we love tailoring extraordinary touring experiences and embarking our guests on journey like no other. Therefore, we are delighted to learn that the tour met all of your expectations. Furthermore, we hope that you will join us again soon, where we can demonstrate to you how we’ve gone about making our vacations even more enjoyable.
The Tour Concierge's ability to manage changed and delayed situations and to arrange the experiences at the various sites we visited, arriving at the best possible times to make the most of what we...
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Dale Anderson
Luxury Gold
8 years ago
We regret to read that your journey experienced delays with the airlines as we appreciate how tiresome this can be. Nevertheless, we are delighted that your Travelling Concierges resourcefulness helped to ensure a memorable time for you on the tour.
The trip was well organised, every thing went to plan. We enjoyed all of the trip
Dale Anderson
Luxury Gold
8 years ago
This trip takes our guests into the heartland of soul music, as you travel from Nashville through Memphis on to New Orleans. In saying that, we are delighted to read that you enjoyed all of the exciting experiences in the itinerary. In addition, we hope to have the pleasure of travelling with you again soon, on another guided holiday.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.