My brother had to use a cane or wheeled walker to ambulate and the staff on the ship, tour guide, driver and company took extra supportive efforts to make sure he was safe and able to access each of...
Läs mer
Dale Anderson
Luxury Gold
8 years ago
At Insight Vacations, we believe in treating all of our guests with the same high level of respect and it pleases us to learn that our team helped to ensure your comfort throughout the journey.
Service and options could have been a little better. Grand Walaia was too big.
Dale Anderson
Luxury Gold
8 years ago
Thanks for writing to us with your thoughts about the trip. As a result, we have passed on your comments about the service and Optional experiences to our Operations and Product Development teams for their consideration.
Nonetheless, we are pleased to read that you enjoyed your overall time on the trip and we hope that you have many fantastic memories from your time in Hawaii.
Produktomdömen
Köpdatum: 12/11/2017
0
Dela
TC
Trusted Customer
Feefo-verifierat
8 years ago
Vad Trusted Customer sa om Luxury Gold:
Everything was organised perfectly and easy to follow.
Dale Anderson
Luxury Gold
8 years ago
We believe that the key to a perfect trip is the careful preparation that goes into it beforehand. So it makes us happy to learn that you enjoyed your specially crafted itinerary. What’s more, we are pleased that you enjoyed discovering India in-depth and would like to thank you for sharing your thoughts and observations.
The driver was very experienced in a 'hairy' driving experience. The assistant to the driver was outstanding. He was always smiling & helpful & ready to give a hand to do whatever needed to be done....
Läs mer
Produktomdömen
Köpdatum: 11/11/2017
0
Dela
TC
Trusted Customer
Feefo-verifierat
Calgary Ab
8 years ago
Vad Trusted Customer sa om Luxury Gold:
I thought the Southern Grace tour would be a nice getaway. It turned out to be right up there with one of the best trips I have ever taken. I have travelled
a lot.
Our tour guide and driver were...
Läs mer
Dale Anderson
Luxury Gold
8 years ago
We are so pleased to learn about your fantastic time on the Southern Grace, Luxury Gold trip and it makes us very happy to read that this journey stood out as one of the best that you have ever experienced. Furthermore, it’s wonderful to read that your Travelling Concierge and Driver helped to make your trip so enjoyable and we hope to welcome you back for another extraordinary adventure in the future.
It pleases us to learn that you had a seamless experience from start to finish and we are very happy that you enjoyed the service throughout the trip. Nonetheless, we are sorry to read that the pace of this journey was not suited to your preferences and therefore we have forwarded your thoughts to our Operations team for their consideration going forward. That being said; we sincerely hope that you have taken many wonderful memories away from your travels in India.
It saddens us to read that this itinerary did not meet your expectations, as we endeavour to provide the only best experiences for our guests. So your comments will be discussed by our Quality Control and Operations team, to ensure that all aspects of the trip meet the high standards that we expect here, at Insight Vacations. That said; we hope greatly that you have still taken some high points away from your time in India.
The great care taken by our Consierge Robert Campos and the knowledge and friendliness of each local expert just made everything flow smoothly😂
Dale Anderson
Luxury Gold
8 years ago
Our Dedicated team are there to take care of all of the details of the trip and make sure that our guests have the most rewarding experiences. So, it pleases us to read that your Travelling Concierge helped to ensure a seamless journey from start to finish. Furthermore, we regret to read that you were unable to participate in some of the Optional experiences; however, we sincerely hope that you enjoyed taking in all of the sights and locations that you visited.
the tour was organized very well and our tour guide Jackie was extremely friendly, knowledgeable and accommodating. The group ws just the right amount of people. The interesting histories and...
Läs mer
Jillian - Head of Operations
Luxury Gold
8 years ago
We believe that the Ultimate Italy itinerary is a great way to experience some of the best sights and locations across the country. That is why; it pleases us to read that you enjoyed discovering all of the remarkable destinations throughout your journey. As well, we are delighted to learn that your Travelling Concierge helped to enhance your enjoyment of the trip and we hope that we were able to help you gain a deeper insight into the Italian culture and history.
Jillian - Head of Operations
Produktomdömen
Köpdatum: 17/09/2017
0
Dela
TC
Trusted Customer
Feefo-verifierat
8 years ago
Vad Trusted Customer sa om Luxury Gold:
Called them when website was not working. They were helpful.
Dale Anderson
Luxury Gold
8 years ago
While we regret to read that you encountered some difficulties with the website when making your booking; we are delighted to that you were happy with the service provided by our Insight Vacations Experts. Furthermore, we are pleased that you enjoyed your time on the trip and hope that you shared in many wonderful memories with your fellow travelling companions.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.