*Personal information removed by Feefo*, the guide in Vietnam was faultless and very knowledgeable. The hotels were great, especially the Sofitel in Cambodia. The organisation was smooth and...
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Kim Devereux
Luxury Gold
9 months ago
Thank you for travelling with us and for taking the time to provide such detailed and thoughtful feedback on your recent journey through Vietnam and Cambodia. We are delighted to hear that you enjoyed many aspects of the trip and truly appreciate your balanced reflections.
We are pleased that the Travel Concierge in Vietnam, made such a positive impression with his knowledge and professionalism, and that you enjoyed the hotels, particularly the Sofitel in Cambodia. It is also wonderful to hear that the Mekong Delta, the river trip through the jungle, the tunnels, and Ha Long Bay were highlights of your experience. We are glad that the itinerary adjustments due to the typhoon helped ensure a smooth and safe journey.
We are, however, sorry to learn that the pace of the tour felt too hectic and that there was limited opportunity for rest and free time. We appreciate your feedback regarding the number of temples visited, the extended stay in Hanoi, and the experiences such as the circus in Siem Reap and the banquets in Ninh Binh. Your comments regarding the balance between sightseeing, cultural experiences, and practical needs are extremely helpful, and we will share them with our local team as we continue to refine future itineraries.
Thank you once again for choosing to travel with us. We hope that despite these challenges, the memorable moments, cultural insights, and exceptional experiences you had will remain with you, and that we may welcome you on another journey in the future.
They strive hard to make your trip fun and interesting. They ask were helpful with traveling arrangements and listened to your concerns.
Produktomdömen
Kim Devereux
Luxury Gold
9 months ago
We are so pleased to hear that you loved your trip and that you found the itinerary to be very good. It is wonderful that you enjoyed seeing beautiful cities, fascinating artifacts, and knowledgeable Travel Concierge.
Köpdatum: 05/10/2025
0
Dela
Betrodd kund
Feefo-verifierat
10 months ago
Excellent
Produktomdömen
Kim Devereux
Luxury Gold
9 months ago
Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed the trip. It's wonderful that you appreciated the scenery, culture, and food. We're glad to know you had a great time with the Travel Concierge and that you would recommend the trip.
Some of the hotels were excellent. The welcome hotel at Jodphur and Fort Rajwada were not great as compared to the other hotels that we stayed in during the trip. We also ate in nice restaurants. ...
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Kim Devereux
Luxury Gold
9 months ago
Thank you for travelling with us and for taking the time to provide detailed feedback on your recent journey through India. We are pleased to hear that you enjoyed several of the hotels, the comfortable coach, and the safari tour in Jodhpur, as well as the chance to explore some local restaurants.
We are, however, sorry to learn that certain aspects of your experience did not meet expectations. Your comments regarding the welcome hotel in Jodhpur, Fort Rajwada, and the high tea in Jaipur are noted, as are your observations about the pace of the itinerary, road conditions, air pollution, and shopping stops. We appreciate your honest reflections on these matters and will share them with our local team to help inform future planning and ensure a better balance between sightseeing, comfort, and rest.
We also apologise for any disruption caused during the trip and will review feedback regarding guide conduct to ensure a more focused and professional experience for our guests.
Thank you once again for sharing your insights. We value your comments and hope that, despite some challenges, you were able to enjoy the unique sights and experiences that India has to offer.
Thank you very much for travelling with us and for sharing your feedback. We truly appreciate you taking the time to let us know about your experience.
We understand your concern regarding the day of travel to Abu Simbel and the absence of an alternative activity for guests who chose not to take part in the optional excursion. We also appreciate your comments about the additional cost involved. Your feedback is valuable and will be shared with our Product and Operations teams as we continuously review our itineraries and optional experiences to ensure they offer both value and choice for our guests.
Thank you once again for travelling with us. We are grateful for your comments and hope that despite this aspect, you were able to enjoy your journey and take home many memorable experiences.
Köpdatum: 18/10/2025
0
Dela
Betrodd kund
Feefo-verifierat
10 months ago
Group too large. 18 should be maximum for Luxury holiday.
Produktomdömen
Kim Devereux
Luxury Gold
9 months ago
We appreciate you taking the time to share your thoughts and hope you enjoyed your Majestic Japan tour.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.