Good, but a bit more consideration-it's our livelihood you're dealing with!
It would have been nice to have been told that my account manager had changed - having been with the previous one for over 10 years! The fact that we are still with you says it is pretty good.
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us a review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. We do apologise for the lack of communication about the account manager change. We are delighted to see despite this hiccup you are still with us.
Thank you for your kind words and thank you for choosing Lumon!
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Dela
SC
Simon Chalker
Feefo-verifierat
2 years ago
Vad Simon Chalker sa om Lumon:
Excellent service
Really good, helpful and always explained what was happening
Sharan Dhillon
Lumon
2 years ago
Good morning Simon,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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Dela
RR
Robert Rainey
Feefo-verifierat
2 years ago
Vad Robert Rainey sa om Lumon:
Speedy and efficient service.
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Efficient
They did what they said they'd do.
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Dela
AS
Alan Michael Smethurst
Feefo-verifierat
2 years ago
Vad Alan Michael Smethurst sa om Lumon:
Quick and easy transaction with confidence.
Trouble free - one phone call - done.
Sharan Dhillon
Lumon
2 years ago
Good morning Alan,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
good experience
professional, spoke in a language i understood, friendly, quick and understanding
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Negotiation and processing were well executed.
Very well executed throughout. Met my needs effectively with expected results.
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Please let us know if there is anything we can do to earn that final star from you.
Thank you for your kind words and thank you for choosing Lumon!
0
Dela
DO
David Osborne
Feefo-verifierat
Suffolk
2 years ago
Vad David Osborne sa om Lumon:
Excellent same day transfer service
Have used Lumon many times and always found them very friendly, offering excellent service, fair exchange rates and a same day delivery service.
Sharan Dhillon
Lumon
2 years ago
Good morning David,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Dela
KP
Keith Payne
Feefo-verifierat
2 years ago
Vad Keith Payne sa om Lumon:
It is a polite, straightforward and easy service to use.
Sharan Dhillon
Lumon
2 years ago
Good morning Keith,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Dela
CW
Carl Walker
Feefo-verifierat
2 years ago
Vad Carl Walker sa om Lumon:
Quick and efficient service
Sharan Dhillon
Lumon
2 years ago
Good morning Carl,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.