Good afternoon,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
Dela
MT
Michael Taylor
Feefo-verifierat
2 years ago
Vad Michael Taylor sa om Lumon:
Very poor customer care
Sharan Dhillon
Lumon
2 years ago
Good morning Michael,
Thank you for taking the time to leave us a review we do appreciate all feedback.
Here at Lumon we aim to offer the best customer service to all of our clients and I am sorry to see that we have not met this for you on this occasion. I will be investigating your incident and will get back to you shortly.
Many thanks.
MT
Michael Taylor
2 years ago
My opinion was that I had to do all the chasing
It was only then that I was informed of issue
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Recommended
Outstanding communication
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Please let us know what we can do to earn that last star from you.
Thank you for your kind words and thank you for choosing Lumon!
0
Dela
RF
Robert Fellows
Feefo-verifierat
Winchester
2 years ago
Vad Robert Fellows sa om Lumon:
Impressive
There was a delay with the money coming from Spain, & Lumon were calling me, which I thought was impressive
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
Dela
PW
Peter Whitcombe
Feefo-verifierat
2 years ago
Vad Peter Whitcombe sa om Lumon:
Would recommend lumon to anyone
From the start lumon were thorough throughout the whole process and made it very easy for me
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
All transactions went smoothly - will definitely use again
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Dela
Betrodd kund
Feefo-verifierat
2 years ago
Great service as usual
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
Dela
JP
James Barry Proctor
Feefo-verifierat
Stoke on trent
2 years ago
Vad James Barry Proctor sa om Lumon:
My account manager Jonathan was excellent throughout the process and would highly recommend Lumon to anyone wishing to transfer funds overseas.
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
Dela
RO
Roberta Oakland
Feefo-verifierat
2 years ago
Vad Roberta Oakland sa om Lumon:
Excellent customer service. Very personable agents (Nathan Evans) and quick service. Wouldn’t hesitate to recommend.
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
Dela
NH
Nancy Haughey
Feefo-verifierat
2 years ago
Vad Nancy Haughey sa om Lumon:
Great service!
My monthly transactions have always been smooth... Would highly recommend LUMON if yiu are transferring money overseas.
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
