Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Omdömen för Lumley Insurance | Kundtjänstomdömen för {{merchantUrl}} | Feefo

Visar alla 1,426 omdömen

Betrodd kund

Feefo-verifierat

8 years ago

Great service.

Excellent company, great service, good quotes, very helpful.

Michelle Heaven

Lumley Insurance

8 years ago

Thank you for your lovely comments.

Kind regards

Michelle Heaven

Operations Assistant

Mrs Byrne

Feefo-verifierat

8 years ago

Vad Mrs Byrne sa om Lumley Insurance:

Ex all round service

All

Michelle Heaven

Lumley Insurance

8 years ago

Thank you for taking the time to rate us 5 stars.

Kind regards

Michelle Heaven

Operations Assistant

Betrodd kund

Feefo-verifierat

8 years ago

Highly recommended

Excellent customer service and good prices.

Michelle Heaven

Lumley Insurance

8 years ago

Thank you for taking the time to rate us 5 stars.

Kind regards

Michelle Heaven

Operations Assistant

Mr Oliver

Feefo-verifierat

9 years ago

Vad Mr Oliver sa om Lumley Insurance:

Payment experience poor but Andrew Hay as consultant was very good indeed

Speedy service and highly responsive. Poor payment experience with Prime Credit

Joanne at Lumley Insurance

Lumley Insurance

9 years ago

Dear Mr Oliver

Thank you for taking the time to leave your review, and for bringing to my attention the poor payment experience you received with regard to Premium Credit, after much discussion, we have implemented new procedures in order to prevent this from happening again.

I will forward your feedback to Andy with regard to his highly responsive, speedy service.

May I take this opportunity to welcome you as a valued new customer.

With kind regards

Joanne Louhaichi

Director

Mr Hutchinson

Feefo-verifierat

9 years ago

Vad Mr Hutchinson sa om Lumley Insurance:

so far these guys have been great, really easy to get started, thanks so far

Joanne at Lumley Insurance

Lumley Insurance

9 years ago

Dear Mr Hutchinson

Thank you for taking the time to leave your feedback, I will inform Andy of your positive review.

With kind regards

Joanne Louhaichi

Director

Mrs in Herts

Feefo-verifierat

Herts

9 years ago

Vad Mrs in Herts sa om Lumley Insurance:

Great service and value.

Lumley sorted out some quite complex insurance for us at short notice. The premium was competitive, given the risk. Great market knowledge and personal service. Highly recommended.

Joanne at Lumley Insurance

Lumley Insurance

9 years ago

Thank you for taking the time to leave your positive review. We always strive to deliver a solution to complex cases and I am glad that we have managed to assist you with yours. We appreciate all feedback and I will pass your comments onto Ian your account handler.

With kind regards

Joanne Louhaichi

Director

Mr Folkman

Feefo-verifierat

9 years ago

Vad Mr Folkman sa om Lumley Insurance:

Long term effort to gain my business on excellent terms

Kept in touch over a long period. Worked hard to obtain a competitive proposal.

Joanne at Lumley Insurance

Lumley Insurance

9 years ago

Dear Mr Folkman

Thank you for taking the time to leave your review. We pride ourselves on our customer service and I am pleased that we were able to assist you. I will inform Samantha of your positive feedback.

With kind regards

Joanne Louhaichi

Director

Betrodd kund

Feefo-verifierat

9 years ago

Attentive and helpful. Called back yearly to check competitive. Great service

Joanne at Lumley Insurance

Lumley Insurance

9 years ago

We really appreciate you taking the time to leave your review. I will inform Tom of your positive feedback.

With kind regards

Joanne Louhaichi

Director

Mrs Gracey-Grinbergs

Feefo-verifierat

9 years ago

Vad Mrs Gracey-Grinbergs sa om Lumley Insurance:

Great service as usual

Pro-ative in calling about my renewal and very helpful

Joanne at Lumley Insurance

Lumley Insurance

9 years ago

Dear Mrs Gracey-Grinbergs

Thank you for taking the time to leave your review. We appreciate all feedback from our clients. I will forward your comments onto Ian your account handler.

With kind regards

Joanne Louhaichi

Director

Betrodd kund

Feefo-verifierat

9 years ago

My initial contact and arranging the insurance which were handled by Andrew Hay were excellent. My questions were answered swiftly and clear explanations were given. I paid by cheque over 2 weeks...

Läs mer

Joanne at Lumley Insurance

Lumley Insurance

9 years ago

Thank you for taking the time to leave your review. Please accept our apologies for the oversight in processing your receipt, I have informed our accounts department to process your receipt immediately, which will be emailed to you shortly and a copy will be sent in tonight's post.

With kind regards

Joanne Louhaichi

Director