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Omdömen för Loans 2 Go | Kundtjänstomdömen för {{merchantUrl}} | Feefo

Visar alla 7,034 omdömen

Betrodd kund

8 years ago

****

Luke

Loans 2 Go

8 years ago

We are sorry to hear you were dissatisfied with the service provided. If you would like to share more details of your experience, please email our Professional Standards team at ps@loans2go.co.uk.

Trusted Customer

8 years ago

Vad Trusted Customer sa om Loans 2 Go:

Very good service from the staff in City centre branch-Joanne and Dean-exellent-

Luke

Loans 2 Go

8 years ago

Thanks, Jamal! Joanne and Dean will be glad to hear you left a review for them.

Trusted Customer

Sunderland

8 years ago

Vad Trusted Customer sa om Loans 2 Go:

Totally shocking I needed help you took advantage

Was told totally different on the phone the person on the phone was polit couldn't help enough , but when I went to the shop to pick money up totally different. I was told I was accepted on the phone...

Läs mer

Luke

Loans 2 Go

8 years ago

Dear Jodie, Thank you for your feedback. I can confirm that when a customer has their initial call with a member of our New Business team they may fit the criteria and be eligible for a loan on face value but all loan applications are subject to a thorough affordability assessment. This is essential in our role as a responsible lender. As such no loan applications are confirmed or guaranteed over the phone and all customers are advised that their application is subject to this affordability assessment in branch. Our interest rates are public and we explain the cost of the loan to each customer before they sign their loan agreement. Don’t forget if you wish to withdraw from your loan agreement, all customers have a 14 day grace period after signing. Furthermore, if a customer wishes to settle a loan agreement early they are entitled to a statutory rebate which would reduce the total amount repayable significantly.

Trusted Customer

8 years ago

Vad Trusted Customer sa om Loans 2 Go:

They were very helpful in every way

Luke

Loans 2 Go

8 years ago

Thank you, Karen. Glad we could help!

Trusted Customer

8 years ago

When could I borrow again as pay direct debit each week thxs

Luke

Loans 2 Go

8 years ago

Hi Karen, if you would like to Top Up your current loan you will have to have made 12 weeks of weekly payments. In this scenario you would have to visit your local branch in order to Top Up. I hope this answers your questions and if you would like to discuss and arrange an appointment beforehand please contact our team on 0330 400 0403. Thank you again for using Loans 2 Go!

Trusted Customer

8 years ago

I got this loan on the website so not sure how many payments I've made but it's been a while and I believe it's in the 12 weeks thxs

Trusted Customer

8 years ago

Vad Trusted Customer sa om Loans 2 Go:

Yes good service

Luke

Loans 2 Go

8 years ago

Thanks for leaving us a review, Mark!

Trusted Customer

Liverpool

8 years ago

Vad Trusted Customer sa om Loans 2 Go:

Brilliantt company

Loans to go are a great company they are friendly and helpful and really easy to apply for a loan I wouldn't go anywhere else

Luke

Loans 2 Go

8 years ago

How nice of you to leave us a review, Christine. We really appreciate it!

Trusted Customer

8 years ago

Vad Trusted Customer sa om Loans 2 Go:

Sunt foarte buni

Luke

Loans 2 Go

8 years ago

Thanks for leaving a review, Alina!

Betrodd kund

8 years ago

would recommend to anyone and everyone

Outstanding, quick,polite and efficient staff. However interest rate is very high maybe a lower rate would attract more customers.

Luke

Loans 2 Go

8 years ago

Thank you for your feedback. Our interest rates are public and we explain the cost of the loan to each customer before they sign their loan agreement. Don’t forget if you wish to withdraw from your loan agreement, all customers have a 14 day grace period after signing. Furthermore, if a customer wishes to settle a loan agreement early they are entitled to a statutory rebate which would reduce the total amount repayable significantly.

Trusted Customer

8 years ago

Vad Trusted Customer sa om Loans 2 Go:

Fast and friendly service. Will recommend to my associates.

Luke

Loans 2 Go

8 years ago

Thank you for that, Sanders. We look forward to your referrals!

Trusted Customer

8 years ago

Vad Trusted Customer sa om Loans 2 Go:

They are very helpful and resonable would definitely recommend and use again

Luke

Loans 2 Go

8 years ago

Thanks for borrowing with us, Grace.

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