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Loans 2 Go Recensioner

Visar alla 7,240 omdömen

Betrodd kund

8 years ago

Túl nagy a kamat

Betrodd kund

8 years ago

Not good at all, applied for £300 loan over 12 months to be told in store they could only do it over 18 months which means just under nine hundred pound to pay back, it then took one hour and twenty...

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Luke

Loans 2 Go

8 years ago

Thank you for your feedback. Our interest rates are public and we explain the cost of the loan to each customer before they sign their loan agreement. Don’t forget if you wish to withdraw from your loan agreement, all customers have a 14 day grace period after signing. Furthermore, if a customer wishes to settle a loan agreement early they are entitled to a statutory rebate which would reduce the total amount repayable significantly.

Betrodd kund

8 years ago

Call centre seems to work differently

The call centre tell tou completwly different information and told me i could have more than what the actual branch gave. I was not told on the phone id would have to apply again in store and i was...

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Luke

Loans 2 Go

8 years ago

Thank you for your feedback. I can confirm that when a customer has their initial call with a member of our New Business team they may fit the criteria and be eligible for a loan on face value but all loan applications are subject to a thorough affordability assessment. This is essential in our role as a responsible lender. As such no loan applications are confirmed or guaranteed over the phone and all customers are advised that their application is subject to this affordability assessment in branch. We're sorry to hear you are not 100% happy with your loan application and if there is anything we can do to help make your experience a 5 star one, please contact our team in branch or contact our Professional Standards team on ps@loans2go.co.uk. Thank you for borrowing with Loans 2 Go.

Betrodd kund

8 years ago

Too long

The process takes way to long, nice staff.

Luke

Loans 2 Go

8 years ago

Thank you for your feedback! If there's anything else we can do to make your experience a 5 star one, please let us know.

Betrodd kund

8 years ago

Fast.

Da.

Luke

Loans 2 Go

8 years ago

Thanks for borrowing with Loans 2 Go!

Betrodd kund

8 years ago

In an hour

Gave me a loan and cash in my bank within the hour

Luke

Loans 2 Go

8 years ago

Thrilled to hear from you. Thank you for borrowing from Loans 2 Go!

Betrodd kund

8 years ago

Great people great customer service thank you

Trusted Customer

8 years ago

Vad Trusted Customer sa om Loans 2 Go:

Every thing was handled very professionally the staff were so polite you felt at ease

Luke

Loans 2 Go

8 years ago

Thank you very much, William. We really appreciate your feedback!

Trusted Customer

Edinburgh

8 years ago

Vad Trusted Customer sa om Loans 2 Go:

Great

Easy to talk with and they let you understand everything

Luke

Loans 2 Go

8 years ago

Thank you for leaving us a review, Stephen. If there's anything else we can do to help make your experience a 5 star one please let us know!

Trusted Customer

8 years ago

Vad Trusted Customer sa om Loans 2 Go:

Staff nead more manners and understanding of people with reading and writing difficulties mostly Tracey at linclon

Luke

Loans 2 Go

8 years ago

Thank you for your feedback, James. Please rest assured that I have passed on your feedback to the Area Manager for that region.

Betrodd kund

8 years ago

Brilliant service

Easy form, did not take long to fill in, a really nice man called me to finalise the loan. I would recommend loans 2 go

Luke

Loans 2 Go

8 years ago

Thank you so much for the positive review! We really appreciate your feedback.

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