took four days to get it sorted, the online was rubbish, not happy, would have taken 1 hour in the Arnold branch. big mistake closing branches
Luke
Loans 2 Go
8 years ago
Hi Belinda, I can see we funded your loan on the Saturday via Barclays Fast Pay which should get to you within an hour. The payment being received late is generally due to the receiving bank and in this case probably took even longer to receive the payment due to the Bank Holiday. I'd like to apologise for any inconvenience caused but this would likely be an issue you would need to discuss with your bank provider. Thank you for borrowing with Loans 2 Go and if there are any other questions you may have please let us know here or call us directly on 0330 400 6000.
TC
Trusted Customer
8 years ago
Please do not blame the banks the problem was the length of time your internet took and your underwriters. I applied for the loan on Wednesday and you paid out on Saturday.
the problem was you, not the banks
Pathetic !!!!
0
Dela
Betrodd kund
8 years ago
I havent been able to draw on it yet as they have blanked my account at ban
I havent touched it yet as my bank account blocked so havent had it yer
Luke
Loans 2 Go
8 years ago
I'm sorry to hear that. That would be something to discuss with your own bank's service. If you would mind re-rating our own service provided we would really appreciate it! Thanks for contacting us!
0
Dela
TC
Trusted Customer
8 years ago
Vad Trusted Customer sa om Loans 2 Go:
Quickest loan ever
Very easy to apply an very quick funding the loan
Luke
Loans 2 Go
8 years ago
Thrilled to hear Kieron! Thanks for borrowing with Loans 2 Go!
0
Dela
TC
Trusted Customer
8 years ago
Vad Trusted Customer sa om Loans 2 Go:
Great service
Very understanding an helpful
Luke
Loans 2 Go
8 years ago
Thank you for borrowing with Loans 2 Go!
0
Dela
TC
Trusted Customer
8 years ago
Vad Trusted Customer sa om Loans 2 Go:
Really fast on paying out
Luke
Loans 2 Go
8 years ago
Wonderful to hear! Thank you for borrowing with Loans 2 Go!
0
Dela
TC
Trusted Customer
8 years ago
Vad Trusted Customer sa om Loans 2 Go:
easy but expensive
The process for a loan with loans 2 go was pretty easy and straight forward.
However what your borrowing and having to pay back is expensive. Like borrow £200 and pay back for £1000.
It’s just...
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Luke
Loans 2 Go
8 years ago
Thank you for your feedback Daniel. Our interest rates are public and we explain the cost of the loan to each customer before they sign their loan agreement. Furthermore, if a customer wishes to settle a loan agreement early they are entitled to a statutory rebate which would reduce the total amount repayable significantly.
0
Dela
Betrodd kund
8 years ago
It took 5 days to get sorted. I had to ring them all the time and then I was getting passed to another 2 or 3 times a call going through the same thing over and over again. In the shop it took half...
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Luke
Loans 2 Go
8 years ago
Dear Karen, we are sorry to hear you were dissatisfied with the service provided. Please rest assured we will look into the reasons why we didn’t reach your expectations on this occasion. We really value customer feedback and your comments have been passed to the relevant department. If you would like to discuss your experience further, please do not hesitate to contact our Professional Standards team directly on ps@loans2go.co.uk. Thank you.
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Dela
Betrodd kund
8 years ago
Easier to contact instead of visiting Croydon shop
Good
Luke
Loans 2 Go
8 years ago
Wonderful to hear! Thank you for borrowing with Loans 2 Go! Please let us know if there's anything we can do to give you a 5 star experience.
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.