Very long time waiting I was not given what I really wanted had to settle with a lower amount customer service is good though very friendly it's just extremely long time waiting
Luke
Loans 2 Go
7 years ago
Sorry to hear you were dissatisfied with the speed of service provided. Please rest assured we will look into the reasons why we didn’t reach your expectations on this occasion. We really value customer feedback and your comments will be passed on to help improve our service. Thank you.
Dear Abdul, thank you for your feedback. Please rest assured that I have passed on your feedback to the Area Manager for that region. However, if you wish to discuss the matter further with our Professional Standards team please contact them at ps@loans2go.co.uk Thank you.
the guys in branch where great but the whole process takes far too long, especially for existing customers having to re[eat the same application process every time they get a new loan
Luke
Loans 2 Go
7 years ago
Hi Laura, sorry to hear you were dissatisfied with the speed of service provided. Please rest assured we will look into the reasons why we didn’t reach your expectations on this occasion. We really value customer feedback and your comments will be passed on to help improve our service. Thank you.
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.