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Omdömen för Lily's Kitchen | Kundtjänstomdömen för https://www.feefo.com/reviews/lily-s-kitchen | Feefo

Betrodd kund

Feefo-verifierat

4 days ago

Excellent response to a review

Brilliant customer service.

Produktomdömen

Lily's Kitchen

11 days ago

Hi there, thank you for taking the time to leave us this feedback. I'm very sorry to hear you had this experience with our order and services. I want to reassure you that we respond to every email we receive, although during particularly busy periods it may take us a little longer than usual. When an email successfully reaches us, our system automatically sends an acknowledgement containing a 6‑digit ticket ID. As you mentioned not receiving any response, I had a look into our system and I'm unable to find a recent contact from this email, so it seems your message didn't reach us. I really do apologise for any inconvenience caused by this. Regarding the missing recipe, I've arranged a replacement order for this to be dispatched along with some treats for your little one, and you will receive an email confirmation shortly. We hope this helps, however if you would like to discuss this further, please do get in touch with us at hello@lilyskitchen.co.uk and we will be more than happy to help.

Köpdatum: 20/04/2026

Lily's Kitchen Omdömen

Norwegian Salmon Oil for DogsFler omdömen om denna produkt (32)Visa produktwebbplatsToo early to judge whether both George at 15.1/2 or Katie at 12.1/2 elderly joints are benefitting from the oil as yet - they both enjoy it on their food so ultimately I am certain it will.

Chicken Shredded Fillets in Broth (70g)Fler omdömen om denna produkt (5)Visa produktwebbplatsNo waste, enjoyed by both cats.

Senior Recipe for Older Dogs (10 x 150g)Fler omdömen om denna produkt (175)Visa produktwebbplatsMy dogs both like it.

Venison & Wild Boar Terrine (10 x 150g)Fler omdömen om denna produkt (11)Visa produktwebbplatsThe dogs enjoyed it.

Small Breed Chicken & Duck Dry FoodFler omdömen om denna produkt (234)Visa produktwebbplatsIt’s nice to have a smaller size kibble for my dogs.

Venison & Wild Boar Terrine (150g)Fler omdömen om denna produkt (11)Visa produktwebbplatsThe dogs enjoyed it.

Duck, Salmon and Venison Dry FoodFler omdömen om denna produkt (17)Visa produktwebbplats

Grain Free Recipes 12 x 400g MultipackFler omdömen om denna produkt (694)Visa produktwebbplatsDog loves it, solid food good quality

Classic Multipack (12 x 400g)Fler omdömen om denna produkt (133)Visa produktwebbplatsDog loves it good quality food

Weekend Favourites 6 x 150g MultipackFler omdömen om denna produkt (287)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Springtime Stew (10 x 150g)Fler omdömen om denna produkt (108)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

An English Garden Party (6 x 400g)Fler omdömen om denna produkt (10)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Beef Goulash (6 x 400g)Fler omdömen om denna produkt (176)Visa produktwebbplatsI can tell this is Poppy’s favourite as she jumps up when I open the can. She loves beef and you can see it has cubes of vegetables so it’s good for her as well as delicious.

Carnival Chicken (6 x 400g)Fler omdömen om denna produkt (89)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Chicken & Turkey Casserole (6 x 400g)Fler omdömen om denna produkt (24)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Coronation Chicken (6 x 400g)Fler omdömen om denna produkt (17)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Cottage Pie (6 x 400g)Fler omdömen om denna produkt (50)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Fishy Fish Pie with Peas (6 x 400g)Fler omdömen om denna produkt (14)Visa produktwebbplatsIt doesn’t smell as fishy as you might expect.

Great British Breakfast (6 x 400g)Fler omdömen om denna produkt (20)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Lamb Hotpot (6 x 400g)Fler omdömen om denna produkt (36)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Pasta Al Ragu (6 x 400g)Fler omdömen om denna produkt (101)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Sunday Lunch (6 x 400g)Fler omdömen om denna produkt (21)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Venison & Wild Boar Terrine (6 x 400g)Fler omdömen om denna produkt (50)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Wild Campfire Stew (6 x 400g)Fler omdömen om denna produkt (30)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Joints & Mobility Supplements for DogsFler omdömen om denna produkt (21)Visa produktwebbplatsMy 13 year old miniature schnauzer is in perfect health and you wouldn’t know he is an octogenarian running after the ball in the park.

Cottage Pie (400g)Fler omdömen om denna produkt (40)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Coronation Chicken (400g)Fler omdömen om denna produkt (16)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Fishy Fish Pie with Peas (400g)Fler omdömen om denna produkt (8)Visa produktwebbplatsDoesn’t smell as fishy as you might expect.

Chicken & Turkey Casserole (400g)Fler omdömen om denna produkt (21)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Great British Breakfast (400g)Fler omdömen om denna produkt (39)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Carnival Chicken (400g)Fler omdömen om denna produkt (34)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Lamb Hotpot (400g)Fler omdömen om denna produkt (32)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Beef Goulash (400g)Fler omdömen om denna produkt (121)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Pasta Al Ragu (400g)Fler omdömen om denna produkt (119)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

An English Garden Party (400g)Fler omdömen om denna produkt (30)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Sunday Lunch (400g)Fler omdömen om denna produkt (28)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Venison & Wild Boar Terrine (400g)Fler omdömen om denna produkt (46)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Wild Campfire Stew (400g)Fler omdömen om denna produkt (23)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Springtime Stew (150g)Fler omdömen om denna produkt (95)Visa produktwebbplatsMy dogs love all the varieties of Lily’s Kitchen wet dog foods. They look like actual meat, smells good and has a meaty texture so you can tell it’s good quality meat.

Classic Multipack (12 x 400g)Fler omdömen om denna produkt (133)Visa produktwebbplatsLovely quality

Organic Bedtime Biscuits (8 X 80g)Fler omdömen om denna produkt (835)Visa produktwebbplatsGreat biscuits - my dog loves one of these before bedtime. She waits at the top of the stairs for it and it calms her right down.

Grain Free 24 x 150g MultipackFler omdömen om denna produkt (223)Visa produktwebbplatsAlways buy these for my two dogs, they love them and lots of choices of flavours.

Grain Free 6 x 150g MultipackFler omdömen om denna produkt (142)Visa produktwebbplatsGreat choice of flavours and my dogs love them.

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