Leicester Square Box Office Omdömen

Hi, Thank you for taking the time to leave us a 5 star review. It's great to hear you found our team patient and the process easy! We hope to welcome you back again for your next theatre booking. Kind Regards, The Team at LSBO

Hi, Thank you for taking the time to leave us and the musical a 5 star review. It's great to hear that the process was straight forward and that you enjoyed the show! We hope to welcome you back again for your next theatre booking. Kind Regards, The Team at LSBO

Hi Allan Thank you for taking the time to leave us such a lovely 5 star review. It's great to hear that our staff really did their best to help you. We're glad that you came back for round two and we hope to welcome you back again soon. Kind Regards, The Team at LSBO

Hi, Thank you for taking the time to leave us feedback. We're sorry that your tickets didn't get to you in a prompt manner. We can see the email was sent to the correct address so unsure why this happened (it can sometimes end up in spam!). We have resent the email to the one this feedback was sent from so you have it for your records and we hope that you enjoyed the show despite this issue. Kind Regards, The Team at LSBO

Hi Thank you for taking the time to leave The Book of Mormon a 5 star review. We're glad that you enjoyed it so much and we hope to welcome you back soon. Kind Regards, The Team at LSBO

Hi Mayra, Thank you for taking the time to leave Wicked a 5 star rating. We're thrilled to hear that you loved the show and we hope to welcome you back soon for any future bookings. Kind Regards, The Team at LSBO

Hi Kevin, Thank you for taking the time to leave The Play That Goes Wrong a good review. We're glad that you all thoroughly enjoyed the show. Kind Regards, The Team at LSBO

Hi, Thank you for taking the time to leave Titanique a review. We're sorry to hear the show wasn't for you and that other theatre goers took away from your experience We hope that you'll book with us soon and we can find a show which gives you a magical theatrical experience that we wish all our customers have Kind Regards, The Team at LSBO

Hello Sunil Thank you for taking the time to leave us feedback. We are sorry to hear that your initial performance was cancelled but are glad you enjoyed the show on the date we rebooked you for. Unfortunately, we are a third party company and have no control over the decisions of the producers to cancel a show. This is a very rare event and we know how frustrating this can be for customers. Cancelling a show is the absolute last resort for a show and is certainly not a ploy to make a consumer pay more. Theatres follow a dynamic price plan so a Saturday Night over the easter break and a bank holiday weekend is always going to be at a higher price. To address your points raised, we would like to clear up a few things: 1). As soon as we were informed, we contacted you promptly by phone, apologising and offering you an alternative booking or a full refund, which you have praised at the top of your review. 2). We did offer you alternative shows which were available. We are sorry that we cannot assist you further in this matter. Kind Regards, The Team at LSBO

Hi Vera, Thank you for taking the time to leave The Mousetrap a 5 star review. It's great to hear how much you enjoyed the show and its excellent performance. We hope to welcome you back soon for any future bookings. Kind Regards, The Team at LSBO