This was the first time that we had ordered over the phone (for some reason my antivirus would not let me use your website). All went well but somehow, someone selected the wrong address. This...
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Taisie
Laughing Dog Food
9 years ago
Hello Dai, Thank you for your feedback. I'm sorry to hear you had a mix up with your delivery postcode. We certainly strive to provide our customers and their dogs with the best product and service that we possibly can unfortunately human error on occasion does intervene, but thank you for making us aware and I am glad that we were able to sort it out quickly and efficiently for you and that it hasn't disuaded you from using Laughing Dog. I shall ask our webteam to look at the website with regards to your antiviruss stopping you from using it - could you possibly let me know which anti-virus it is that you use? We hope we continue to make your four-legged friends tails wag and tummies 100% dog happy. With best wishes, Laughing Dog.
My order usually arrives 2 days after I have placed it, so my dog is never short of his favourite food.
My dog enjoys his food, and we also use it as treats on our walks and when training. I usually...
Service and product are excellent, only slight disappointment was that you delivered the goods to my home address rather than the delivery address that was stated on the order and delivery note!...
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Taisie
Laughing Dog Food
9 years ago
Hello Maria, Thank you for your feedback. We're really sorry to hear about the above but thank you for making us aware though as it means we can look into it our end and see how it happened and as a result ensure it doesn't happen again. It's lovely to hear your dogs continue to enjoy Laughing Dog, long may it continue. With best wishes, Laughing Dog
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
